{"id":10844598,"date":"2018-11-03T15:48:36","date_gmt":"2018-11-03T15:48:36","guid":{"rendered":"https:\/\/wordpress.org\/support\/?post_type=helphub_article&p=10844598"},"modified":"2023-01-13T18:10:50","modified_gmt":"2023-01-13T18:10:50","slug":"troubleshoot-login-issues","status":"publish","type":"helphub_article","link":"https:\/\/wordpress.org\/documentation\/article\/troubleshoot-login-issues\/","title":{"rendered":"Troubleshoot login issues"},"content":{"rendered":"\n
If you are having trouble logging in to your WordPress Administration Screen<\/a>, here are some possible solutions.<\/p>\n\n\n\n For information on problems logging in due to a wrong or lost password, see Resetting Your Password<\/a>. Remember: the Username and Password fields are case-sensitive<\/strong>.<\/p>\n\n\n\n In order to make sure that cookies are enabled for your browser, you need to:<\/p>\n\n\n\n To see how to clear cookies and caches on various browsers, visit Clearing Cache and Cookies<\/a>.<\/p>\n\n\n\n Some firewalls (e.g., eTrust Personal Firewall) block you from logging in to WordPress. Disable your firewall and try to log in again.<\/p>\n\n\n\n If these steps fail, please indicate that you have tried all these possible solutions when posting at the WordPress Support Forum<\/a>. <\/p>\n\n\n\nPassword Problems<\/h2>\n\n\n\n
Enable Cookies<\/h2>\n\n\n\n
Check your Firewall<\/h2>\n\n\n\n
If All Else Fails<\/h2>\n\n\n\n