Each year, WordPress seeks to collect high-level data about trends and themes across the vast ecosystem of users, site builders, extenders, and contributors to help inform decision-making and provide valuable feedback on the project’s status. <\/p>\n\n\n\n
For 2023, the survey process was updated to enhance accessibility, usability, analysis, and multilingual support. Additionally, a few questions were replaced or updated to ensure the survey captures relevant data on current and future WordPress topics.<\/p>\n\n\n\n
The data collected is used as one of many signals that inform the project’s road map and areas of focus, both near and long-term.<\/p>\n\n\n\n
Overall, awareness and\/or use of block-based features is up year over year, as well as resources such as Learn.WordPress.org. This reflects project-wide efforts to increase utilization of these respectively. However, positive sentiment about WordPress is down modestly, and more so among contributors. The analysis of the annual survey highlights certain areas that could benefit from increased attention in 2024.<\/p>\n\n\n\n
Here are the highlights split into three parts: logistics, general trends, and contributor sentiment.<\/p>\n\n\n\n
The 2023 annual WordPress survey participation and results highlight the possibility of survey burnout within the WordPress community and some declining overall satisfaction among contributors. There is an opportunity to increase awareness regarding critical initiatives such as WordCamps and other resources for WordPress users and contributors alike and to increase messaging on improvements made within the project to the CMS.<\/p>\n\n\n\n
In the next iteration of the survey, the plan is to improve the survey\u2019s questions further to ensure they continue to provide valuable insight into the project\u2019s trends. This means some questions will be replaced while others might be refined.<\/p>\n\n\n\n
Additionally, plans are being explored to distribute and promote the survey at each of the three annual flagship WordCamps (Europe, U.S., and Asia). This would be in contrast to a single yearly survey. More exploration on this topic will take place in the months to come.<\/p>\n\n\n\n
View the 2023 Slide Deck<\/a><\/p>\n\n\n\n View a web-based version of the results.<\/a> Note that this link may expire in the future.<\/em><\/p>\n\n\n\n *What is NPS?<\/a>\u00a0Simply put, NPS is a\u00a0KPI\u00a0organizations can use to measure how likely it\u2019s [users, clients, members] are to recommend a product or service. It can serve as a general indicator of brand strength and affinity. Most organizations use NPS, which can be used to benchmark an organization in an industry against a set of peers.\u00a0<\/p>\n\n\n\n Thank you to @dansoschin<\/a> for the analysis and editorial support. Thanks also to @angelasjin<\/a>, @eidolonnight<\/a>, and @cbringmann<\/a> for their reviews and final edits.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":" Each year, WordPress seeks to collect high-level data about trends and themes across the vast ecosystem of users, site builders, extenders, and contributors to help inform decision-making and provide valuable feedback on the project’s status.\u00a0<\/p>\n For 2023, the survey process was updated to enhance accessibility, usability, analysis, and multilingual support. Additionally, a few questions were replaced or updated to ensure the survey captures relevant data on current and future WordPress topics.<\/p>\n The data collected is used as one of many signals that inform the project’s road map and areas of focus, both near and long-term. I use the data collected from this survey as one of many signals to inform the project\u2019s road map and areas of focus, both near and long-term.<\/p>\n","protected":false},"author":18680468,"featured_media":0,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[10],"tags":[108],"class_list":["post-16915","post","type-post","status-publish","format-standard","hentry","category-general","tag-survey"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pZhYe-4oP","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/news\/wp-json\/wp\/v2\/posts\/16915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordpress.org\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/news\/wp-json\/wp\/v2\/users\/18680468"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/news\/wp-json\/wp\/v2\/comments?post=16915"}],"version-history":[{"count":15,"href":"https:\/\/wordpress.org\/news\/wp-json\/wp\/v2\/posts\/16915\/revisions"}],"predecessor-version":[{"id":16976,"href":"https:\/\/wordpress.org\/news\/wp-json\/wp\/v2\/posts\/16915\/revisions\/16976"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/news\/wp-json\/wp\/v2\/media?parent=16915"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.org\/news\/wp-json\/wp\/v2\/categories?post=16915"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordpress.org\/news\/wp-json\/wp\/v2\/tags?post=16915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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\nFor 2023, the survey process was updated to enhance accessibility, usability, analysis, and multilingual support. Additionally, a few questions were replaced or updated to ensure the survey captures relevant data on current and future WordPress topics.<\/p>\n