Dashly

Description

Dashly is a tool for your online-store growth. See every visitor of your store. Increase conversions into purchase with retention emails and engagement pop-up forms. And support your customers 24/7 with a live chat.

1. Dashly tracks real-time customer information (names, emails, phone numbers, viewed products, shopping cart, orders).
2. All information about each customer is stored in the eCRM
3. Dashly uses the customer data to:
   1. Assist website visitors via live chat conversation.
   2. Convert visitors into customers and collect leads via a chatbot and pop-ups.
   3. Retain them via sending triggered emails with abandoned carts or recently viewed products.
4. All communications with customers are combined in one interface. Just add your Facebook page, Mail address, Telegram bot or Viber Public Account

Service provides detailed analytics for all those communications.
As a result we make 30% more additional sales by automated scenarios.

**Case example:**
The volume of visitors to the website in a month = 54495 unique visitors

**Before:**
Old conversion rate = 1.62%
Old number of orders per month = 884
Old revenue = $30 690

**After:**
New conversion rate = 1.83%
New number of orders per month = 996
New revenue = $36 153

**Result:** Company revenue increased by 15.09%

Dashly won’t lose contact with each of your customers, that helps retail them for the repeat purchase.
1. Integrations with popular services (Analytics + Zapier);
2. Enriching lead cards with data about your customers’ location, page visits, button clicks, data they fill into lead forms, information from your CRM, social networks (not fishing, only open data);
3. Live chat, messengers, socials, and email are connected and displayed in a shared inbox. So your agents communicate with customers in an easier and quicker way.

P.S.
Service has many cool features, which cannot be described in one paragraph. You should try them out.

Screenshots

Installation

1. Upload the plugin files to the /wp-content/plugins/dashly directory, or install the plugin through the WordPress plugins screen directly.
2. Activate the plugin through the ‘Plugins’ screen in WordPress
3. Open Settings->Dashly and set API Key and API Secret values

FAQ

Where can I get API Key, API Secret and User Auth Key?

You have to register at Dashly then open “Settings” -> “API Keys” and copy needed values.

What properties and events this plugin collects?

Events:
1. Viewed product:
1. Product name;
2. Product description page link;
3. Product price. Integer;
4. Product image link.
2. Added product to cart:
1. Product name;
2. Product description page link;
3. Product price. Integer;
4. Product image link.
3. Viewed shopping cart:
1. Products names list;
2. Products description pages links list;
3. Products costs (integer) list;
4. Products image link.
4. Started checkout process
5. Completed checkout process:
1. Order ID;
2. Order total.

Events, occuring when user authorization is on and order was made by an authorized user:
1. Order paid (when status changed to Completed):
1. Order ID;
2. Items;
3. Order total.
2. Order refunded:
1. Order ID;
2. Items.
3. Order cancelled:
1. Order ID;
2. Items.

Properties:
1. Shopping cart total (integer) – updated when cart is viewed or product added to cart
2. Viewed products (list of products names) – updated when product is viewed
3. Shopping cart (list of product names) – updated when cart is viewed or product added to cart
4. Last payment (integer) – updated when order is made
5. Total revenue from user (integer, sum of all order totals) – updated when order is made
6. Customers name – updated when order is made
7. Customers email address – updated when order is made or email address were written in any input field
8. Customers phone number – updated when order is made
9. Last order status – updated when user authorization is on and order status was changed

Reviews

Contributors & Developers

Changelog

1.0.0

• First release

1.1.0

• Authorize users (send User ID to Dashly)
• Track orders status changes
• Minor bug-fixes

1.1.1

• Set headers to requests (so that Dashly don’t think this plugin is a bot)

1.1.2

• Minor bug-fixes

2.0.0

• Updated service script to latest version
• Fix duplicate event for when adding item to the cart
• Fix compatibility issues up to WP 5.6, WooCommerce 4.x
• Made code prettier in general and abiding by the WordPress Coding Style
• Changed classes names and renamed class files to correlate with PHPCS/WPCS
• Validate if we actually got something to work with

2.1.0

• Action used to add our script to pages changed from wp_head to wp_enqueue_scripts
• Fixed Cart property values sent to Dashly. Instead of “None” value it will now actually have product names. As it was supposed to.

2.1.1

• Fixed code error on user authentication