Description
Free messaging app to monitor and chat with site visitors
Gain insight
Gain valuable insights when you monitor and chat with website visitors in real time.
Increase conversions
Greet new and returning visitors, help them through pain points, and message before they leave your page.
Stay connected
Stay connected anywhere and respond to your customers from your computer or mobile device.
About tawk.to Live Chat
The tawk.to Live Chat app makes it easy to monitor and chat with visitors on all your WordPress websites. Be there when they need you with unlimited messaging, ticketing and your own Knowledge Base — all 100% FREE.
Compatible with all modern browsers, tawk.to was created in response to the growing need for businesses to respond in real time, with real people.
Never lose another lead or sale again — tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.
Why use tawk.to?
tawk.to’s live chat app integrates seamlessly with WordPress. More than 5 million companies use tawk.to to provide real time support and service to their customers.
- Save time and simplify — monitor and chat with visitors on multiple websites from a single dashboard interface
- Personalize greetings and share promos with Trigger messages based on your visitor’s location, past visits, page views, and more
- Easily share answers to FAQs and provide self-help to customers with your own Knowledge Base — included in your free account
- Create and assign tickets in a built-in support desk and ticketing system, making it easy to follow up and create outstanding customer experiences every time
- See our full list of features to learn more
How much does this cost?
tawk.to is completely free — there are no limits to the number of agents, chat volumes or sites you can add widgets to.
Don’t have a tawk.to account? Create one for free here!
Support
tawk.to offers 24×7-365 live support, visit https://www.tawk.to and initiate a chat or send us an email at [email protected].
Screenshots
Installation
Adding tawk.to live chat widget to your WordPress site is easy.
Follow these steps:
- Clone this repository into your plugins directory, download the zip file and unzip in your plugins directory, or install the free plugin from the WordPress directory and activate it.
- Go to
Settingsand selectTawk.toin the submenu. Then, log in to your tawk.to account to select a widget. - Choose your visibility options and click the Save Changes button to update the settings.
- Customize the widget to suit your business from the tawk.to Dashboard.
- Start chatting with your visitors! ??
Note: You will need a free tawk.to account: Create one for free here!
FAQ
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How much does this cost?
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This tawk.to app is completely free.
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Do you provide support?
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Yes, we provide 24×7-365 real-time support via both live chat and email. We never close.
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Can I choose which pages to put the widget on?
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Yes, you can use the visibility options in the Plugin settings to select specific pages, or you can show the tawk.to widget on any page independent of the visibility options by simply using the [tawkto] shortcode in the post or page.
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Can I customize the widget design?
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Yes, you can customize colors, content, border radius, position and more. Select any of 45+ different languages. You can even customize your widget with an Attention Grabber — an image designed to catch your visitor’s attention so they know you’re ready to chat.
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Can I schedule when the widget will be shown?
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Yes, there is a complete widget scheduler.
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Do you have any documentation or support articles?
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Yes, we have a detailed Help Center and Academy, which include videos and tutorials on all the features of tawk.to.
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Can multiple users chat at one time?
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Yes, you can add an unlimited number of Agents to your account so that your entire team can chat with your website visitors. tawk.to also enables you to create Departments for grouping your agents. E.g., Sales, Support, etc.
Reviews
Contributors & Developers
“Tawk.To Live Chat” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Tawk.To Live Chat” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
0.8.6
- Update header information
0.8.5
- Update header information
- Supported version bump to 6.6
0.8.4
- Fixed PHP dynamic properties deprecation
0.8.3
- Supported version bump to 6.5
0.8.2
- Supported version bump to 6.4.1
0.8.1
- Supported version bump to 6.3
0.8.0
- Supported version bump to 6.2.2
0.7.2
- Fixed pattern matching tooltip display.
- Supported version bump 6.0.
0.7.1
- Fixed compatibility issue on PHP versions >= 5.6.
0.7.0
- Enhanced URL pattern matching.
- Supported version bump 5.9.
0.6.0
- Security Update Add CSRF tokens and specific action access checks.
- Security Update Use
application/jsoncontent type for ajax requests.
0.5.5
- Supported version bump 5.8.
0.5.4
- Added function for widget selection iframe to auto resize.
- Provided platform identifier to widget selection iframe.
0.5.3
- Fixed issues for checking enabled_visitor_recognition on embed script pre render.
0.5.2
- Fixed checking of $customer_details variable.
- Fixed undefined index issues on validating visibility options.
0.5.1
- Supported version bump 5.7.
- Fixed undefined index issue of the enable/disable visitor recognition feature.
- Fixed default value for enable/disable visitor recognition feature after updating plugin.
0.5.0
- Added option to enable/disable visitor recognition
- Escaped widget embed URL to prevent possible XSS issues
0.4.4
- supported version bump 5.6.2
0.4.3
- supported version bumbp 5.5.1
0.4.2
- supported version bump 5.4
0.4.1
- Fixed plugin version mismatch in readme and plugin file
0.4.0
- Added support for wildcard url match for include URL and exclude URL
0.3.8
- supported version bump 5.2.2
0.3.7
- supported version bump 5.2.1
0.3.6
- supported version bump 5.1
0.3.5
- supported version bump
0.3.4
- supported version bump
0.3.3
- fixed user recognition vulnerability
- updated admin page texts
- moved wp_footer hook to last item
0.3.2
- fixed issues on widget settings on fresh install
0.3.1
- plugin notifications update
- logged in user recognition
If user is logged in, the widget will fill the pre-chat form automatically
0.3.0
- fixed issues with visibility filters
0.3.0
- fixed issues with visibility filters
0.2.9
- fixed issue with assets folder
0.2.8
- added updated plugin admin interface
0.2.7
- added woocommerce support
0.2.6
- wrapped all hard-coded text in plugin settings with gettext functions
0.2.5
- Fixed include url warning message thrown
0.2.4
- updated session handling
- Added the ability to include a specific url slug
- modified plugin settings page interface
0.2.3
- Updating widget code due to known conflict
0.2.2
- Supported version bump to 4.7
0.2.1
- Supported version bump
0.2.0
- Added multisite support *
0.1.9
- Added the ability to exclude a specific url slug
0.1.8
- Fixed bug causing conflict with another plugin, and tested on 4.5
0.1.7
- Fixed naming convention causing a conflict with another plugin
0.1.6
- Modified visibility options to fix a bug, and implemented a better shortcode.
0.1.0
- Add the tawk.to live chat widget to your site!
0.1.5
- Implemented visibility options, you can now choose to Always show the script, show it only on the front page, only on category pages or only on pages tagged with a shortcode.
0.1.4
- Supported version bump
0.1.3
- Supported version bump
0.1.2
- Supported version bump
0.1.1
- No more manual embed code copying, choose desired widget and it will be inserted in your site