Description
Our UserFeedback WordPress plugin helps you increase website engagement, get more traffic, and make more money by collecting user feedback from your website visitors in realtime.
Most website analytics tools show you WHAT your users are doing, but now with our UserFeedback plugin, you can finally see WHY they are doing it. Collecting real user feedback allows you to learn what features are missing from your site, find new relevant products for your store, understand how memorable your brand is, create visitor requested content, increase website engagement and much more. The sky’s the limit with what you can ask.
Our goal at UserFeedback is to help you grow your business by understanding what your users are really thinking for any type of website, so that you can maximize each visitor’s experience and increase website engagement.
Launching a user feedback survey is extremely simple, with no coding needed. Simply install our plugin, select what type of user feedback you want to collect from our easy to use templates, and start collecting feedback!
The UserFeedback survey widget will show up on your website automatically, allowing you to gather insights immediately when and where you want insights or user feedback.
You can create an unlimited number of UserFeedback surveys, so that you can gather user feedback for specific types of products, certain blog posts, or even target users who have already made a purchase.
Want to run an NPS® survey? No problem! With our built in templates and reporting you can launch a survey like this in seconds.
Want to run a custom poll from your website visitors? With in-depth analytics reporting, you can easily run any type of survey and collect user feedback.
UserFeedback Pro
This plugin is the lite version of the UserFeedback plugin that comes with all the features you’ll ever need, including 20+ amazing question templates, unlimited question types, device targeting, page-level targeting, advanced notifications, and a lot more. Click here to purchase UserFeedback Pro now.
We made it easy to customize surveys by including question different types like ratings, scales, checkboxes, radio buttons, stars, and open feedback to help you measure what matters to your visitors.
Want to understand why a user submitted a specific piece of feedback? Our comment boxes feature allows you to follow up on any question and ask why the user rated the way they did.
Our instant notifications will alert you know when someone fills out a survey immediately, so that you can respond to any customer or user feedback.
We want to help small businesses compete against the big guys. That’s why we don’t limit the amount of feedback you can collect, or put a limit on the number of visits your site receives.
UserFeedback Pro
This plugin is the lite version of UserFeedback plugin that comes with all the features you’ll ever need including question templates, unlimited questions, device targeting, page targeting, advanced notifications, and a lot more. Click here to purchase UserFeedback Now.
Full UserFeedback Feature List
- Easy Setup – Launch a user feedback survey in only a few seconds, with no coding or development needed
- Powerful Reporting – See feedback and results in realtime, right inside your WordPress Dashboard
- Unlimited Surveys – Create an unlimited number of user feedback surveys on your website
- Unlimited Questions – Ask any number of questions inside each survey
- Question types – Use text boxes, radio buttons, checkboxes, star ratings to collect feedback
- Page Level targeting – Specify surveys to run on your entire site or certain pages like your posts
- Device targeting – Launch surveys for specific devices like mobile, desktop, or tablet for feedback
- Conditional Logic – Display surveys automatically to users who have not completed a specific survey
- Time based Targeting – Run user feedback surveys during certain dates or times or schedule in the future
- Question Templates – Use our 20+ prebuilt templates to collect feedback instantly for all types of situations and websites
- Notifications – Send user feedback responses instantly to your team for immediate action or follow up
- MonsterInsights Integration – Automatically works with Google Analytics and MonsterInsights so you can segment survey takers
- Branding and Customization – Add your logo and colors to match your website’s branding standards
- Customized Confirmations – Customize thank you message or redirect users to a special page
- Required Fields and Random Answers – Ensure all of your questions are answered fully
- Data / Export – Analyze your results offline with our CSV export
- Shortcodes – Embed a survey on a page or pop-up to collect in-the-moment feedback.
- Have an idea for something else? Let us know and we’ll build it!
After reading this full feature list, you can probably imagine how powerful our UserFeedback will be for getting new insights to start optimizing your website engagement in no time.
Want to unlock all these features? Click here to purchase UserFeedback Now.
Note for Beginners
Like many WordPress plugins, UserFeedback is only available for self-hosted WordPress sites or paid WordPress.com Pro accounts. This means you will need to switch from WordPress.com to www.ads-software.com if you want to use this plugin on your WordPress site.
Branding Guidelines
UserFeedback(tm) is a trademark of MonsterInsights, LLC. When writing about UserFeedback, please make sure to uppercase the first letters of both words.
UserFeedback (correct)
User Feedback (incorrect)
userfeedback (incorrect)
userFeedback (incorrect)
Screenshots
UserFeedback report overview screen to quickly analyze results and responses 
Select a prebuilt survey template or create your own 
Create any number and kinds of questions with our easy to use builder 
Customize colors and branding to match your website 
Set up display rules and targeting to ask the perfect question 
View results in detail and export1. UserFeedback report overview screen to quickly analyze results and responses
Installation
- Install the UserFeedback plugin for WordPress via the www.ads-software.com plugin repository or by uploading the files to your server. (See instructions on how to install a WordPress plugin)
- Activate the UserFeedback Lite plugin.
- Navigate to the UserFeedback tab in your WordPress admin menu and configure the plugin.
- Want more features? Purchase UserFeedback Pro!
FAQ
-
How does UserFeedback help me?
-
Most analytics tools show you what is happening on your website via page views and events, but with UserFeedback you can finally learn why visitors are engaging with your content, store, or community by asking simple questions. Use UserFeedback to ask why someone took an action, or why they didn’t, so that you can optimize each user’s experience.
-
Where can I find lite support?
-
Support is provided exclusively on our website.
-
Documentation, Tutorials and FAQ
-
For documentation, tutorials, FAQ and videos check out: UserFeedback Documentation.
Reviews
Contributors & Developers
“User Feedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds” is open source software. The following people have contributed to this plugin.
Contributors
“User Feedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds” has been translated into 1 locale. Thank you to the translators for their contributions.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.2.0: October 28, 2024
- New: NPS Survey and Reports! Now you can collect NPS survey results.
- Fixed: Minor updates and bug fixes
1.1.1: July 29, 2024
- Fix: Bug fixes
1.1.0: July 29, 2024
- New: Survey Summaries Powered by AI. Get actionable insights in seconds and uncover hidden trends.
1.0.18: July 24, 2024
- Enhancement: We improved the addons fetch requests.
1.0.17: July 17, 2024
- Update: Bug fixes.
1.0.16: July 2, 2024
- Update: Bug fixes.
1.0.15: April 25, 2024
- Enhancement: We have improved the trigger for a user’s exit intent to show Surveys.
- Fix: We fixed an issue occurring in the API survey/responses endpoint.
- Fix: We fixed an issue related to the question type: Net Promoter Score.
- Fix: We fixed an issue related to the Weekly Email Summaries.
- Fix: We fixed an issue related with the dashboard widget UI.
- Fix: We fixed an issue related to the survey conditional logic.
- Fix: We fixed an issue related to the Notifications.
- Fix: We fixed some JavaScript error occurring while editing a survey.
1.0.14: February 20, 2024
- Enhancement: We improved the plugin security.
- Fix: We solved an issue occurring with MonsterInsights.
1.0.13: December 21, 2023
- Fix: We fixed an issue with checkbox questions
- Fix: We fixed a layout issue in the Survey/Notifications screen.
1.0.12: November 30, 2023
- Enhancement: We improved compatibility towards WordPress 6.4.1.
- Enhancement: We have improved some elements of the UI.
- Fix: We fixed a bug occurring in the Targeting addon for the Plus plan.
1.0.11: October 26, 2023
- Update: Bug fixes.
1.0.10: September 19, 2023
- New: We upgraded the User Feedback UI to make creating, editing, and asking for user feedback easier to use.
- Fixed: Squashed a PHP 8 error some user feedback users were having on preview page.
- Fixed: Star ratings now show up properly on user feedback widgets.
1.0.9: August 17, 2023
- Update: Bug fixes.
1.0.8: August 14, 2023
- New: Widget Customizer preview mode.
- Update: We improved the OnBoarding process.
- Update: Bug fixes.
1.0.7: July 3, 2023
- Update: Bug fixes.
1.0.6: June 16, 2023
- Update: Bug fixes.
1.0.5: May 23, 2023
- Update: Bug fixes.
1.0.4: May 11, 2023
- Enhancement: Optimized frontend api calls.
- Enhancement: Improved survey target rules.
1.0.3: March 29, 2023
- Enhancement: We enhanced the frontend widget.
- Enhancement: We enhanced the widget targeting options.
1.0.2: February 14, 2023
- Update: UI/UX changes and fixes
- Update: Compatibility with PHP 5.6+
1.0.1: February 01, 2023
- Update: UI/UX changes and fixes
1.0.0: January 31, 2023
- New: Initial release