Description
uWebChat is not just a live chat bot but an intelligent platform that integrates live chat, voice, video, and automated responses, all within Microsoft Teams, making it a versatile tool for any organization looking to improve their customer service and engagement.
This plugin provides an effortless implementation. Click here to download uWebChat for free from Microsoft AppSource. After you have downloaded and installed uWebChat for Microsoft Teams, this plugin makes it easy to embed the uWebChat button on your website or portal.
Installation
To to enable the button, you’ll need to enter 2 ID’s on the settings page and consent to allow uWebChat.com content :
1) Customer ID
This is your unique customer ID that was generated by installing the uWebChat software from AppSource. You can retrieve this ID by typing typing \”debug\” in the chat window
2) Group ID
This ID can be found by typing “show groups” in the chat window.
3) Consent
This field needs to be checked in order to use the plugin
FAQ
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Is the plugin free?
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Yes, the plugin itself uses the GNU General Public License, version 2.
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Does the plugin require a payed uWebChat license?
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No, you can install a free version of uWebChat first and use this free plugin to embed it on your website. The paid version of uWebChat however offers more functionality like group settings, automatic translation, servicetimes, meet now and more.
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How can the chat-page be customized?
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The layout and colors of the embeded chat window can be changed from within uWebChat itself. Type “help” to see more info on this topic.
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Can I use the plugin without using Microsoft Teams?
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No, Microsoft Teams is currently the only supported client.
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Is this plugin any different then manually add HTML code?
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No, it just makes it easier to embed. You can also use the code generated by uWebChat and add it manually to the body tag of your page.
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Yes, the webchat button uses a default color and image. You can change these by adding extra CSS properties to the chat button.
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Can I create my own style for the chat window itself?
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The Enterprise edition of uWebChat allows the creating of a new web chat style.
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Yes, the current Plugin-version displays the chat-button on every page except login and admin pages. You can however create you own custom code to embed it on specific pages only. The GPL license even allows you to modify the source-code of the plugin according to your requirements.
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Can I use the same Customer ID and Group ID on multiple sites (domain names)?
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Check your uWebChat license for the number of supported domain/sites.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“uWebChat” is open source software. The following people have contributed to this plugin.
Contributors
“uWebChat” has been translated into 8 locales. Thank you to the translators for their contributions.
Translate “uWebChat” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0.0 is the initial published version