ChatBot for Woocommerce – WoowBot

Description

ChatBot for WooCommerce – WoowBot

ChatBot for WooCommerce – WoowBot is a Free SIMPLE and Native WordPress eCommerce ChatBot with zero configuration or bot training required. This plug n’ play chatbot or conversational, eCommerce shopbot does not require any 3rd party service integration. Use this eCommerce ChatBot for automated customer service.

The Free version is a simple eCommerce ChatBot that lets your woocommerce shoppers search and find the right product quickly. If the shopper does not find the product they are searching for, they can email the shop admin directly from the ChatBot window. Use ChatBot for increasing sales in your eCommerce websites.

?? Upgrade to ChatBot for WooCommerce – WoowBot Pro for AI & Advanced Features
?? Support, Bug Report, Feature Requests | Demo for WoowBot Pro

You can make this plug n’ play ChatBot to work with any language with very little effort. Just change the languages from the ChatBot Dashboard. Grab the best ChatBot for eCommerce websites now!

A pro version of the ChatBot plugin is available with tons of advanced features that can provide automated customer support and can be integrated with OpenAI (ChatGPT) or Google’s Dialogflow . Use AI ChatBot for product recommendations in eCommerce and provide automated live customer support.

?? Don’t have WooCommerce and Looking for a ChatBot plugin for WordPress? Try our ChatBot for WordPress WPBot plugin!

Next Generation Conversational Commerce for WooCommerce

Conversational commerce is the future of eCommerce. Enter WoowBot: a new way of customer interaction that allows brands to connect with their customers on a personal level with shopbots while creating a more natural interaction that mimics the physical world. 24/7/365, the WoowBot ChatBot can provide live chat support to your shoppers and provide product search services, order status (pro feature) or support(pro feature). Increase customer satisfaction, reduce costs to scale and improve ability to engage customers.

What Can this ChatBot do?

WooWBot is the first of its kind chatbot WooCommerce.

A chatbot can offer numerous benefits to an e-commerce website by enhancing customer experience, streamlining operations, and ultimately driving more sales.

24/7 Customer Support: Chatbots can provide round-the-clock assistance, answering frequently asked questions, addressing common issues, and providing information about products and services, thus ensuring customers have support even outside of regular business hours.

Personalized Shopping Experience: By analyzing customer data and behavior, chatbots can offer personalized product recommendations, helping to increase the likelihood of a purchase.

Order Assistance and Tracking: Chatbots can help customers place orders by guiding them through the purchasing process. They can also provide real-time updates on shipping status and delivery times.

Handling Inquiries: They efficiently manage high volumes of inquiries, significantly reducing wait times and improving customer satisfaction by providing instant responses.

Streamlining Returns and Exchanges: Chatbots can guide customers through return and exchange policies, making the process easier and more efficient for the user.

Lead Generation and Qualification: By engaging with potential customers, chatbots can collect contact information and qualify leads to forward to sales teams.

Abandoned Cart Recovery: Chatbots can send reminders or offer special promotions to customers who have left items in their shopping carts without completing a purchase, thus helping to recover lost sales.

Boosting Engagement: Interactive chatbots can engage users with quizzes, polls, or other interactive elements to increase time spent on the site and boost conversion rates.

Gathering Customer Feedback: After a transaction or interaction, chatbots can solicit feedback from customers, providing valuable insights for businesses to improve their offerings and customer service.

Cost Efficiency: By automating many routine customer service tasks, chatbots can reduce the need for extensive human customer service teams, thereby lowering operational costs.

Product Information and Comparison: Chatbots can deliver detailed information about products, compare different products, and help customers make informed purchasing decisions.

Multilanguage Support: They can be programmed to communicate in multiple languages, making it easier to serve a global customer base.

By leveraging the capabilities of chatbots, e-commerce websites can provide faster, more personalized service, increase operational efficiency, and ultimately improve their bottom line.

WoowBot ChatBot Free vs Pro Version

WoowBot free version is a great Chat Bot tool for a small online store that does not require the advanced features of the pro version bot. The free version features list:

• One template
• Chat and search for products
• Search using WooCommerce standard search function that uses title and description
• Display products found and link to the product page
• Adjust location of the button
• Upload Custom Chat Icon
• Language center to modify bot responses (in any language)
• Custom CSS box
• MO/Port included for translation of multi language in back end

WoowBot Pro Feature Highlights

Artificial Intelligence and NLP

WoowBot Pro is an Intelligent ChatBot – Powered by AI. Integrate with OpenAI (ChatGPT) or Google’s DialogFlow.

OpenAI (ChatGPT) for ChatBot WoowBot Pro

OpenAI ChatGPT latest models are supported. OpenAI’s API provides access to ChatGPT for a wide variety of natural language tasks. You can limit OpenAI responses based on keywords inclusion or exclusion to reduce token cost. The premium version also supports ChatGPT fine tuning and GPT Assistants. The GPT Assistants API allows you to build AI assistants within your own applications. A GPT Assistant has instructions and can leverage models, tools, and knowledge to respond to user queries. With WoowBot Professional and Master licenses use the Assistants you develop on the OpenAI playground trained with your own website data and/or upload your own PDF documents to answer from.

Onsite Retargeting, Exit Intent

Recover up to 25% of Abandoning Visitors with Onsite Retargeting. WoowBot detects exiting Visitors and displays a targeted offer to your visitor determined by you. Up to 25% of retargeted visitors will respond to your message and turn into customers. Targeted offers can be a coupon code, free ebook etc.
In-Chat Support and Contact

The Onsite Retargeting helps your Conversion rate optimization by showing special offers and coupons on Exit Intent, time interval or page scroll-down inside the ChatBot window. Track Customer Conversions with statistics to find out if shoppers are abandoning carts without completing orders. Get more sales!

Reduce Shopping Cart Abandonment
In addition to exit intent and remarketing offers, WoowBot can remind users to complete the checkout process when shoppers have products in the cart but they are not completing the order for some reason. Many shoppers add products to the cart but leave the site from other pages, after continuing to browse, before or after they reached the cart page.

If a user leaves the site and later comes back – WoowBot will remind the shopper with a custom message to complete the order!

All of these will translate into a much higher rate of customer conversion by reducing the potentials for Abandoned Cart.

In-Chat Support and Contact

WoowBot pro provides support directly from the Chat window. You can add commonly asked questions (FAQ) and answers in the backend that WoowBot will display when user goes to support area. If the shopper does not find answers to his question in the FAQ, he can opt to send a email to site admin or leave feedback!

Here is a list of the WoowBot pro version feature highlights:

WoowBot Pro Plugin Feature Highlights

WooCommerce Specific Features

• Woocommerce Product Search in Chat window
• Product display order by and sorting options
• Option to Show Only Parent Categories with or without Sub Category list.
• Option to display order status with or without logging in
• Show or hide cart item number with ChatBot icon
• Option to exclude out of stock products from search results
• Option to Enable/Disable Product Search, Featured Products, on Sale Products, Order Status buttons at start menu
• Show recently viewed products for easy reference to the shopper
• Show featured products until shopper has viewed other products
• Quick Cart view
• Display product details in-chat – complete with images, add to cart option and support for multiple images
• Option to open product details in single page instead of Bot window
• Onsite Retargeting and Remarketing to increase customer conversion rate and increase sales!
• Show Retargeting messages for customer on Exit Intent, After Scrolling Down on page “X” Percent, Or after “X” seconds.
• Show Retargeting message for customers to complete the checkout if idle for a set time
• Customer Conversion Reporting with Charts and Graphs
• Shopper Conversion Statistics by Day, Week, Month and Custom Date Range

Interactions

• Create simple text responses easily from your WordPress backend.
• Create FAQ area with multiple questions and answers with Categories (supports html)
• Send eMail, Call Me Back & Feedback Collection
• Collect User eMail for newsletter Subscription
• Automatically supports images (jpgs, animated gifs) and Youtube Videos from WPBot Language Settings Responses
• Add video in Support area just by pasting Youtube link
• Option to Skip Greeting and Asking Name and eMail
• Option to show the ChatBot for Logged in users only
• Skip Greetings and Trigger an Intent (like a Custom Form)
• Option to enable/disable asking for eMail address after asking name
• Enable Asking for Phone Number
• Quick Help for commands that can be used in-chat
• Keyboard shortcuts (Ctrl+B to open bot, Esc to close)

OpenAI ChatGPT Integration
* Integrate with OpenAI so the WPBot can answer any questions
* OpenAI Content Writer and AI Content Generatror
* Open AI Image Generator
* Train and Fine Tune OpenAI
* Fine tune with your Website data (pages, posts and custom post types)
* GPT Assistant support. Upload your PDF, MSWord or other documents to train ChatGPT to respond from
* Generate and Upload website contents as JSON file to your GPT Assistant for AI training

DialogFlow Integration

• Full integration with Google Artificial Intelligence, Machine Learning or AI Engine DialogFlow
• Supports DialogFlow ES – Essential and DialogFlow CX
• Use DialogFlow CX as visual workflow builder to create conversations that are easier to design, enhance, and maintain.
• Supports Follow Up Intents and step by step Question Answers through Dialogflow custom Intents
• Supports Rich Message Response & Card Responses from Dialogflow as FaceBook messenger app
• Automatically supports images (jpgs, animated gifs) and Youtube Videos from DialogFlow Intent Responses
• Advanced Name Recognition with DialogFlow
  
• Sample DialogFlow Agent for quick import

Customization Options

• Enable Extended Home Interface to present different interactive options to users
• Enable or disable Different Sections and Buttons to show on the Extended Home interface
• Option to choose on which pages WPBot should load
• Option to disable WPBot on Mobile Devices
• Option to Auto Open WPBot Window For First Time Page Load
• Upload custom WPBot icon
• Upload custom Agent icon
• Customize primary colors to match your site
• Customize bot response time
• Option to Keep ChatBot window open when browsing
• Hide/Show Icons at the bottom of WPBot window
  

User Conversions & Retargeting

• Onsite retargeting and remarketing to increase customer conversion rate.
• Show retargeting messages for customer on Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.
• Create different Reargeting messages for different pages
• Collect User eMail for newsletter Subscription
• Prompt User for eMail subscription with Retargeting Message
• Export eMail Addresses as CSV
• Out of focus Browser tab flashing with custom message

Notification Builder

• Add multiple site notifications to show above the WPBot icon
• Select an Intent for Click Action
• Show or Hide Opening Notifications
• Add links to any Intent in the Notification area so user can directly browse to the useful parts
• Set Interval between notifications.

Start Menu

• Manage the Start Menu buttons with Drag and Drop
• Option to Enable/Disable all ready intents like Site Search, Call Me, eMail, FAQ, newsletter subscription etc.
• Rearrange the Start Menu Items
• Add Custom Menu Button with Link
• Option to set after how many failed attempt to show Start Menu

Interactive Forms
Extend the Start Menu with the powerful Conversational Forms. It is a visual, drag and drop form builder. Conversations or forms can be eMailed to you and saved in the database (pro feature). You can create:

• Conditional Menu Driven Conversations
• Standard Contact Forms
• Job Application Forms
• Lead Capture Forms
• Various types of Calculators
• Feedback Survey Forms etc.

Language Support

• Works with any language (multiple language support is available with WPBot Pro Master license).
• Advanced Language Center to edit and change every WPBot responses, System languages, stop words and info messages!
• Stop Words dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands
• Add multiple variations of WPBot responses for each node. They will be used randomly and give an appearance of more human like responses.
• mo/pot file included so you can translate backend to any language
• RTL support
• Multi Language support. Multilingual chatbot for international customers

ChatBot Embedding Features

• Embed code to use the WPBot on any other website including static HTML website
• Widget Shortcode with the possibility to Load specific Intent (forms etc.) on a page or post.
• Shortcode for Click to Chat Button with the possibility to Load specific Intent (forms etc.) on a page or post
• Shortcode for WPBot on a Page or post (without floating icon)

Button Integrations

• Full Integration with FaceBook Messenger for Customer Live Chat as a floating button
  
• Light Integration with Skype, WhatsApp, Viber, Web Link & Phone Call
• Integrate with 3rd party Live Chat services that provides a stand alone chat page link like Tawk.to

Misc. ChatBot Features

• Persistent chat history over user session on website
• Option to Disable persistent chat history (Chat history is reset in every page)
• Remember chat history in browser local storage and greet returning users
• Option to Open pages in new or same window from search results
• GDPR compliance (message with link to Privacy page)
• Unsubscibe Command
• Schedule day and time when WPBot will run. Make WPBot work with other Live chat software.
• Plugin Auto Upgrades from WordPress backend
• Priority Support

?? for AI & Advanced Features Upgrade to ChatBot for WooCommerce – WoowBot Pro Now!
?? Support, Bug Report, Feature Requests | Demo for WoowBot Pro

Support, Bug Fix, Feature Request

• We welcome your feedback and new feature requests for this WooCommerce chatbot! *
  Let us know if you face any problem or need help with WooBot woocommerce chatbot.

• Plugin Support Page *

Use

1. Simply Activating the ChatBot Plugin will start showing WooWBot in the front end
2. Go to the WooWBot Panel to adjust the ChatBot Settings

Screenshots

Installation

1. Download the plugin zip file. Extract and upload in your wp-content/plugins folder.
2. From the wp-admin panel go to plugins and activate “WooWBot WooCommerce Chatbot”
3. You are done.

FAQ

How can I upgrade from free version of WoowBot to the Pro version?

1. Download the latest pro version of the plugin from our website
2. Log in to your WordPress admin area and go to the Plugins management page.
3. Deactivate and Delete the old version of the plugin
4. Upload and Activate the latest pro version of the plugin
5. You are done.

Does the ChatBot support OpenAI?

OpenAI is now supported with all WoowBot Pro ChatBot packages. For advanced OpenAI features like fine tuning and GPT Assistants OpenAI Pro module is required (available with WoowBot pro Professional and Master licenses).

Is my language supported?

The ChatBot can work with ANY language. Just change the language texts from the WPBot Settings->Language Center to your preferred one. Multi language is supported with the WpBot Pro version and an addon.

Does this ChatBot support multi language?

MultiLanguage is supported with the WoowBot Pro versions. For a multilingual ChatBot for international eCommerce grab the Master License from woowbot.pro website.

Reviews

Thank you so much!!

gce7 August 22, 2023

Thanks for this plugin. setup is easy Thanks for the quick, kind answers about the question. so so kind!!! everything is perfect!

Really nice!

yanickiseli August 2, 2023

The plugin is easy to use and the support is great! Highly recommended.

Supportive Assistance

cristnn July 6, 2023

Excellent support! The team was incredibly helpful and supportive throughout.

Great product for the money

shomee March 17, 2021 1 reply

Great product for the money. Extremely responsive support. This is really a must have for any woo commerce site.

Highly Recommend You Avoid

cyntient September 15, 2020 2 replies

I highly recommend you avoid the payed version of this plugin. I purchased the pro WPBot/WoowBot (they seem to share a code base) with all the additional plugins after trying the WPBot free version. Unfortunately, as soon as I installed the Pro version I started getting errors. When I asked for help the support team asked me for the administrative login for my site, that should have been the red flag that led me to request a refund on the spot, but I decided to give the team a chance anyway, just without my admin password. After fixing one bug by sending me a new version, I ran into more bugs. Each time I put in a support ticket and finally when the bot no longer had a close button on the panel, and returned search results that were very poorly formatted such that they were unreadable I asked for a refund since I couldn’t use the bot as advertised. There were just too many bugs. However, when I asked for the refund the support team said it was past seven days, so they could not refund digital goods after seven days… seriously… I gave them weeks to fix it, and when it didn’t work they tell me I’m too late. I would seriously avoid this plugin and save yourself some money, find a more professional team with a polished product. Sure, they are responsive, but I couldn’t keep this product on my online store since it would drive customers away given how broken it was. I’m not sure how this has 21 5 star reviews, but I would read them all carefully as it’s not uncommon for shops like this to buy good reviews, or get colleagues and friends to review. If you think of trying this out, please don’t hesitate to reach out to me and I can show you how broken it is on a live site, would love to save you the hassle that I had to go through. I would probably avoid anything made by Quantum Cloud.

Good one..But lacks a close button

sanmathiraj July 31, 2020 1 reply

Thank you for a wonderful bot. But there is no close button. Users are leaving as they are not trying to click on icon once again to close. So please add a close button too..

Contributors & Developers

Changelog

3.8.4

Black Friday sale

3.8.3

UI Update

3.8.2

UI Update

3.8.1

UI Update

3.8.0

Halloween sale

3.7.9

Updated UI

3.7.8

Updated UI

3.7.7

Updated UI

3.7.6

Updated UI

3.7.5

Updated UI

3.7.4

Fixed a CSS issue in admin

3.7.3

End Sale

3.7.2

Updated admin UI

3.7.1

Labor day sale

3.7.0

Updated support link

3.6.9

Updated a function name to avoid conflict

3.6.8

Updated Support section

3.6.7

Updated tips

3.6.6

Removed Bargain Bot

3.6.5

End sale

3.6.4

Updated links

3.6.3

4th of July Sale

3.6.2

Updated UI front and back end

3.6.1

Fixed email length issue

Refactored and improved some code

3.5.7

Fixed some CSS issue

Refactored and improved some code

3.5.6

Remove sale banner

3.5.5

Eid sale for ChatBot

3.5.4

Removed New year Sale

3.5.3

New year Sale

3.5.2

Christmas Sale

3.5.1

Removed BF Sale

3.5.0

BF Sale

3.4.9

BF Sale

3.4.8

Removed Halloween sale

3.4.7

Bargain Bot Intro

3.4.6

Halloween sale

3.4.5

Fixed custom icon issue

3.4.4

Fixed broken image if custom image is selected but not uploaded

3.4.3

Fixed user response icon

3.4.2

Fixed Language center slash issue

3.4.1

Fixed Language center

3.4.0

Added icon

3.3.9

Fixed CSS for mobile

3.3.8

Fixed custom icon upload issue

3.3.7

Added more language options for BargainBot

3.3.6

Improved BargainBot compatibility

3.3.5

Fixed Bargain Bot Email for Admin Email

3.3.4

Fixed agent image path

3.3.3

Removed Admin notice

3.3.2

Added Admin notice

3.3.1

Removed Admin notice

3.3.0

Improved Admin notice

3.2.9

Admin notice

3.2.8

Button update

3.2.7

Added page control options

3.2.6

Added more language option

3.2.5

Fixed email send and broken feature

3.2.4

Added option to change the Agent icon

3.2.3

Added more language options

3.2.2

Added translation option for email thank you message

3.2.1

Added email feature

Improved front and backend designs

3.2.0

Remove jQuery and jQuery UI Library Files

Remove Stripshalshes from post parameter and using sanitize_text_field

3.1.9

Replace Bootstrap beta with 4.6.0

Removed old files

Improved coding

3.1.8

Update BootStrap Latest Version on Admin

Fix Conflict with Astra Theme

Refactor Code

3.1.7

Removed the word Woocommerce and logo from plugin name and banner as per WordPress team’s feedback.

3.1.6

WP 5.6

3.1.5

Improved the deactivation module

3.1.4

admin some css issue fixed.

frontend responsive issue fixed.

close button added.

3.1.2

Fixed repeat greetings

3.1.1

Added option to change the background image

3.1.0

Improved UI

Stop asking name after the 1st time

3.0.0

Improved deactivation module

2.9.0

After category bot says carry is typeing.. issue fixed.

Mobile close button added.

2.6.2

Improved front end UX

Bargain Bot addon decimal support

2.6.1

Improved UX

2.6.0

Compatible with Bargain Bot

Improved UI

Improved admin area

2.5.0

Cleaned up UX

2.4.0

Introducing addons

2.3.0

Added more language options

2.1.0

Fixed JS execution from bot window

2.0.0

Improved support area

1.9.0

Added option to Disable WoowBot to Load on Mobile Device

1.8.0

Custom Icon Style issue fixed.

Product status in Search result fixed.

1.7.0

Making sure all previous settings and langagues stay after update.

Mobile view improved.

1.6.0

Product properties should not be accessed directly issue in log file fixed.

1.5.0

Control panel UI Polishing

Moved to Own Submenu

Upgrade to Pro notice

1.4.0

Multilingual feature enabled with mo/pot file

Pro Version upgrade notification added

Moved WoowBot to main menu

1.3.0

In Mobile WoowBot Icon Position will change according to the settings

Categories duplication issue fixed

Some langagues updated.

1.2.0

Fixed some search bug for mobile browsers

1.1.0

Fixed bug on window resize
Default options related issue fixed. version:1.1.0

1.0.0

Updated icons
Fixed some PHP and JS issues

0.9.0

*Inception