{"id":29364,"date":"2014-05-12T16:32:37","date_gmt":"2014-05-12T16:32:37","guid":{"rendered":"https:\/\/wordpress.org\/plugins-wp\/simple-support\/"},"modified":"2014-05-20T03:16:44","modified_gmt":"2014-05-20T03:16:44","slug":"simple-support","status":"closed","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/simple-support\/","author":4826580,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rating":1,"active_installs":10,"downloads":1207,"tested":"3.91","requires":"3.5","requires_php":"","stable_tag":"trunk","donate_link":"http:\/\/www.simpleintranet.org\/","version":"1.1","header_name":"Simple Support","header_plugin_uri":"http:\/\/www.simpleintranet.org","header_author":"Simple Intranet","header_author_uri":"http:\/\/www.simpleintranet.org","header_description":"","assets_banners_color":"bec5d5","support_threads":0,"support_threads_resolved":0},"class_list":["post-29364","plugin","type-plugin","status-closed","hentry","plugin_tags-intranet","plugin_tags-support","plugin_tags-support-system","plugin_tags-ticket","plugin_tags-ticket-system","plugin_category-user-management","plugin_contributors-charlwood","plugin_committers-charlwood"],"banners":false,"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/simple-support_bec5d5.svg","icon_2x":false,"generated":true},"rating":1,"ratings":{"1":1,"2":0,"3":0,"4":0,"5":0},"screenshots":[{"src":"https:\/\/ps.w.org\/simple-support\/assets\/screenshot-1.png?rev=912827","caption":"
This first screenshot show the Dashboard view of the Support menu that admins will see. Admins can view the Ticket #, the Description of the issue, the Author, Approver and Status (Pending or Resolved).<\/p>"},{"src":"https:\/\/ps.w.org\/simple-support\/assets\/screenshot-2.png?rev=912827","caption":"
This screenshot shows the Simple Support front-end form activated by the [support] shortcode.<\/p>"},{"src":"https:\/\/ps.w.org\/simple-support\/assets\/screenshot-3.png?rev=912827","caption":"
This screenshot shows the admin Settings area where they can view each users' outstanding Pending and Resolved requests, set a default support admin email, and download a CSV Excel file of all support requests.<\/p>"}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/29364","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=29364"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/charlwood"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=29364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}