uncategorized

Hi @guardiano78 ,

in product categories list, “Uncategorized” has some products assigned.
But if i go in Uncategorized, the category is empty.
In products list, i filtered for display only “Uncategorized”, but no productsì is assignet to it.

That’s strange! Can you please go to **WP Admin → WooCommerce → Status → Tools**, look for Product lookup tables and click the Regenerate button. This will re-generate the product lookup tables.

Do let me know if that helps. If that doesn’t resolve the issue, then please share a copy of your site’s System Status so we can check further. You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

You are in the wrong catogory list.
The list is for posts

Hello Ashish,
thank for suggestions, i tried but nothing changes.

### WordPress Environment ###

WordPress address (URL): https://www.sviluppocss.it
Site address (URL): https://www.sviluppocss.it
WC Version: 4.0.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.14
Action Scheduler Version: ? 3.1.4
WC Admin Version: ? 1.0.3
Log Directory Writable: ?
WP Version: 5.4
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.29
PHP Post Max Size: 150 MB
PHP Time Limit: 180
PHP Max Input Vars: 12000
cURL Version: 7.69.1
OpenSSL/1.1.1f

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.31-MariaDB-log
Max Upload Size: 150 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.5.1
WC Database Prefix: wp_
Dimensione totale database: 30.55MB
Dimensione dati database: 21.05MB
Dimensione indice database: 9.50MB
wp_woocommerce_sessions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_api_keys: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_attribute_taxonomies: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_order_items: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_order_itemmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_tax_rate_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zones: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zone_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zone_methods: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_payment_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_payment_tokenmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_actionscheduler_actions: Dati: 0.00MB + indice: 0.02MB + motore MyISAM
wp_actionscheduler_claims: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_actionscheduler_groups: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_actionscheduler_logs: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_commentmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_comments: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_ct_ugdpr_consent_log: Dati: 1.14MB + indice: 0.11MB + motore MyISAM
wp_db7_forms: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_duplicator_packages: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_cms_nav_cache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_content_status: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_core_status: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_flags: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_languages: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_icl_languages_translations: Dati: 0.10MB + indice: 0.10MB + motore MyISAM
wp_icl_locale_map: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_message_status: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_mo_files_domains: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
wp_icl_node: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_reminders: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_strings: Dati: 4.83MB + indice: 4.01MB + motore MyISAM
wp_icl_string_packages: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_string_pages: Dati: 0.80MB + indice: 1.03MB + motore MyISAM
wp_icl_string_positions: Dati: 0.02MB + indice: 0.01MB + motore MyISAM
wp_icl_string_status: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_string_translations: Dati: 2.21MB + indice: 0.81MB + motore MyISAM
wp_icl_string_urls: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_icl_translate: Dati: 0.48MB + indice: 0.12MB + motore MyISAM
wp_icl_translate_job: Dati: 0.02MB + indice: 0.02MB + motore MyISAM
wp_icl_translations: Dati: 0.18MB + indice: 0.40MB + motore MyISAM
wp_icl_translation_batches: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_icl_translation_status: Dati: 0.81MB + indice: 0.05MB + motore MyISAM
wp_links: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_options: Dati: 2.11MB + indice: 0.09MB + motore MyISAM
wp_postmeta: Dati: 6.12MB + indice: 1.97MB + motore MyISAM
wp_posts: Dati: 1.55MB + indice: 0.39MB + motore MyISAM
wp_revslider_css: Dati: 0.09MB + indice: 0.00MB + motore MyISAM
wp_revslider_layer_animations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_revslider_navigations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_revslider_sliders: Dati: 0.04MB + indice: 0.00MB + motore MyISAM
wp_revslider_slides: Dati: 0.33MB + indice: 0.00MB + motore MyISAM
wp_revslider_static_slides: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_termmeta: Dati: 0.02MB + indice: 0.03MB + motore MyISAM
wp_terms: Dati: 0.01MB + indice: 0.03MB + motore MyISAM
wp_term_relationships: Dati: 0.05MB + indice: 0.10MB + motore MyISAM
wp_term_taxonomy: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
wp_usermeta: Dati: 0.03MB + indice: 0.02MB + motore MyISAM
wp_users: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_admin_notes: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_admin_note_actions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_category_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_customer_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_download_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_order_coupon_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_order_product_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_order_stats: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_order_tax_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_product_meta_lookup: Dati: 0.05MB + indice: 0.06MB + motore MyISAM
wp_wc_tax_rate_classes: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_webhooks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wpmm_subscribers: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_yith_wcwl: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_yith_wcwl_lists: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_yoast_indexable: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_yoast_indexable_hierarchy: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_yoast_migrations: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_yoast_primary_term: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_yoast_seo_links: Dati: 0.03MB + indice: 0.01MB + motore MyISAM
wp_yoast_seo_meta: Dati: 0.01MB + indice: 0.01MB + motore MyISAM

### Post Type Counts ###

attachment: 2195
ct_ugdpr_service: 8
footer: 4
megamenu: 13
megapopup: 1
nav_menu_item: 180
oembed_cache: 1
page: 19
post: 2
product: 885
revision: 263
shop_order: 2
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Il tuo negozio non utilizza HTTPS. Scopri di più su HTTPS e certificati SSL .
Hide errors from visitors: ?

### Active Plugins (36) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.0.8
Redux Framework: by Team Redux – 3.6.18
Advanced Custom Fields Multilingual: by OnTheGoSystems – 0.8
Contact Form 7: by Takayuki Miyoshi – 5.1.7
Ultimate GDPR: by CreateIT – 1.6.8
Custom Favicon: by Harish Chouhan – 1.0.3
Disable Comments: by Samir Shah – 1.10.2
Duplicate Post: by Enrico Battocchi – 3.2.4
Duplicator: by Snap Creek – 1.3.30
Google Analytics Germanized: by Pascal Bajorat – 1.5.5
Gravity Forms Multilingual: by OnTheGoSystems – 1.3.17
WPBakery Page Builder: by Michael M – WPBakery.com – 5.4.7
Widget Facebook like box: by wpladge – 1.0
Limit Login Attempts: by Johan Eenfeldt – 1.7.1
Meta Box: by MetaBox.io – 5.2.10
Really Simple SSL: by Rogier Lankhorst
Mark Wolters – 3.3.1

Responsive Visual Composer: by ngocthang.ict – 1.2
Revolution Slider: by ThemePunch – 5.4.7.2
Sassy Social Share: by Team Heateor – 3.3.9
Category Order and Taxonomy Terms Order: by Nsp-Code – 1.5.7.2
More Sorting Options for WooCommerce: by WP Wham – 3.2.3 – Non testato con la versione attiva di WooCommerce
WooCommerce Multilingual: by OnTheGoSystems – 4.3.7 – Non testato con la versione attiva di WooCommerce
WooCommerce: by Automattic – 4.0.1
Yoast SEO: by Team Yoast – 14.0.2
Worldmart Importer: by Kute Themes – 1.0.1
Worldmart Toolkit: by Kutethemes Team – 1.1.0
WP Maintenance Mode: by Designmodo – 2.2.4
WP Super Cache: by Automattic – 1.7.1
WPML All Import: by OnTheGoSystems – 2.0.8
WPML CMS Nav: by OnTheGoSystems – 1.4.23
MailChimp for WordPress Multilingual: by OnTheGoSystems – 0.0.3
WPML Media: by OnTheGoSystems – 2.3.8
WPML Sticky Links: by OnTheGoSystems – 1.4.4
WPML String Translation: by OnTheGoSystems – 2.8.8
WPML Translation Management: by OnTheGoSystems – 2.6.8
YITH WooCommerce Catalog Mode: by YITH – 2.0.0 – Non testato con la versione attiva di WooCommerce

### Inactive Plugins (5) ###

Akismet Anti-Spam: by Automattic – 4.1.5
Hello Dolly: by Matt Mullenweg – 1.7.2
YITH WooCommerce Compare: by YITH – 2.3.21 – Non testato con la versione attiva di WooCommerce
YITH WooCommerce Quick View: by YITH – 1.4.1 – Non testato con la versione attiva di WooCommerce
YITH WooCommerce Wishlist: by YITH – 3.0.9 – Non testato con la versione attiva di WooCommerce

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: simple (simple)
grouped (grouped)
variable (variable)
external (external)

Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
exclude-from-catalog (exclude-from-catalog)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1947 – /catalogo/
Carrello: #1948 – /carrello/
Cassa: ? L’ID della pagina è impostato
ma la pagina non esiste

Il mio account: ? La pagina non contiene lo shortcode.
Termini e condizioni: ? La pagina non è impostata

### Theme ###

Name: Worldmart Child
Version: 1.0.0
Author URL: https://kutethemes.net/
Child Theme: ?
Parent Theme Name: Worldmart
Parent Theme Version: 1.1.7
Parent Theme Author URL: https://kutethemes.net
WooCommerce Support: ?

### Templates ###

Archive Template: Il tuo tema ha il file woocommerce.php
non potrai sovrascrivere il template personalizzato woocommerce/archive-product.php poiché woocommerce.php ha priorità su archive-product.php. Questo serve a prevenire problemi di visualizzazione.

Overrides: worldmart/woocommerce/cart/cart.php versione 3.3.0 è obsoleta. La versione attuale è 3.8.0
worldmart/woocommerce/cart/cross-sells.php
worldmart/woocommerce/cart/mini-cart.php versione 3.3.0 è obsoleta. La versione attuale è 3.7.0
worldmart/woocommerce/content-product.php versione 3.0.0 è obsoleta. La versione attuale è 3.6.0
worldmart/woocommerce/content-widget-product.php versione 3.3.0 è obsoleta. La versione attuale è 3.5.5
worldmart/woocommerce/global/quantity-input.php versione 3.3.0 è obsoleta. La versione attuale è 4.0.0
worldmart/woocommerce/loop/loop-end.php
worldmart/woocommerce/loop/loop-start.php
worldmart/woocommerce/loop/pagination.php
worldmart/woocommerce/myaccount/form-login.php versione 3.3.0 è obsoleta. La versione attuale è 3.6.0
worldmart/product-searchform.php
worldmart/woocommerce/single-product/rating.php versione 3.1.0 è obsoleta. La versione attuale è 3.6.0
worldmart/woocommerce/single-product/related.php versione 3.0.0 è obsoleta. La versione attuale è 3.9.0
worldmart/woocommerce/single-product/up-sells.php
worldmart/woocommerce/single-product-reviews.php versione 3.2.0 è obsoleta. La versione attuale è 3.6.0

Outdated Templates: ?

Scopri come aggiornare

### Action Scheduler ###

In attesa: 15
Oldest: 2020-04-29 19:40:58 +0000
Newest: 2020-05-06 19:40:59 +0000

Operazione annullata: 1
Oldest: 2020-04-29 19:40:58 +0000
Newest: 2020-04-29 19:40:58 +0000

I don’t kow if this information maybe important; the website uses WPML for multilanguage (english and italian).

Thank you!!

Hi @guardiano78 ,

Thanks for sending the status report. I’m not seeing anything odd in the report though. Can you please try the following:

Add a new test product, assign it uncategorized category, it should reset the count for the uncategorized category. After that, delete this product and the uncategorized count should be updated. Please try and let me know if that works.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Hi,
sorry for the delay.
I think the problem happened because of the WPML plugin.
I still don’t understand how it works.

Thanks.

Hi @guardiano78 ,

I think the problem happened because of the WPML plugin.
I still don’t understand how it works.

You can check the documentation of WPML to understand how it works here: https://wpml.org/documentation/

If you need help, you can reach out to their support forum at https://wpml.org/forums/forum/english-support/

I hope that helps. I’ll mark this thread as resolved since the behavior you’re experiencing is due to another plugin.