Access wordpress website

  • vistadesign

    (@vistadesign)


    7 years ago

    Hello,

    my name is Lisa Rieder from Vista Design. A customer ordered a new website at our company. They already have a domain and want to use that domain at the future.
    They already have a website at wordpress, but the person who made the website didn′t use there e-mail address. I think he used his own account and they unfortunately can′t reach him since years.

    Is there a possibility that we get the Login Datas to change something, get a new theme ect.? Otherwise I have to buy an other webspace anywhere. But then both webspaces exist at the web and I do not know if there is maybe an interruption.

    Thank you very much for your answer.
    Best regards,
    Lisa Rieder

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    Are you trying to find out the email address?

    If so, to check the users’s Email, look closer at the key/value pairs inside the wp_usermeta table.

    asadmalikdotpk

    (@asadmalikdotpk)

    Yup…Check for user email in user meta table and then change it to your email. or change user password in user table from your phpmyadmin control panel…and get in!!

    Thread Starter vistadesign

    (@vistadesign)

    Yes, I already tried a few mail-addresses, can′t found the right one.

    What happens if there are two web server who want′s to use the domain?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    What happens if there are two web server who want′s to use the domain?

    The one that’s used in the domain’s DNS wins.

    Yes, I already tried a few mail-addresses, can′t found the right one.

    This article lists 7 completely different ways to reset your password. Any one of them will work and do the job. Find the one that’s right for you and use that: https://codex.www.ads-software.com/Resetting_Your_Password

    Thread Starter vistadesign

    (@vistadesign)

    Thank you – I will trie to reset the password ones more.

Viewing 5 replies - 1 through 5 (of 5 total)
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