• Resolved yoseihana

    (@yoseihana)


    Hello,

    I’m managing this website: https://www.lucphoto.lu/ and I’ve added some pictures in the page called “Events” (https://www.lucphoto.lu/events/). But I can’t only see my new pictures when I’m on the mobile versio, not on the desktop.

    I’ve tried to reset cache and on Safari and on Chrome, still the same. I also have checked the HTML. I can see the when I’m on the mobile version in the code, but not on the desktop. I really don’t know what to do ??

    If you have any other question, let me know!

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Could you please make sure that your images in a Gallery are published? Please see the following image.

    Thank you! Have a nice day!

    Thread Starter yoseihana

    (@yoseihana)

    Yes, that was what I’ve done but still nothing ??
    What is weird is that I can see the new images on mobile (iPhone X) but not on Chrome or Safari (on Mac OS).

    Thank you and have a nice day!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We are terribly sorry for the inconvenience.

    Could we have a closer look at the described issues? Please contact our support team using the following email address: [email protected]

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day.

    Thread Starter yoseihana

    (@yoseihana)

    Email sent ??

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We would like to share the solution.The problem was because of WP Fastest Cache. The Chache should have been cleared in order to see the images.

    Thank you! Have a nice day1

    Thread Starter yoseihana

    (@yoseihana)

    Thanks !

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Image display only mobile’ is closed to new replies.