• gtaunt

    (@gtaunt)


    Hi,
    The plugin works exactly as it should if I publish posts immediately, but if I schedule posts, messages aren’t sent when the post publishes to my site. Thanks for any help or guidance.

    Greg Taunt

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Prathamesh Palve

    (@prathameshp)

    @gtaunt

    Kindly make sure the cron has been scheduled correctly.
    Do refer this article for the same.
    Also, may I know if what is the error report you receive from the scheduled cron job? if any.

    Thread Starter gtaunt

    (@gtaunt)

    That might be the problem. I don’t have cron set up. I was just using the standard WP Email settings and didn’t realize it wouldn’t pick up scheduled posts. I will look at the article you shared. Thanks and I will let you know.

    Thread Starter gtaunt

    (@gtaunt)

    Just to clarify, I originally had the plugin set to send out emails immediately whenever a new post was added to the site. Does the plugin require that I use chron instead of emailing out notifications immediately, if I schedule posts ahead of time?

    @gtaunt

    Apologies for the misunderstanding.
    It isn’t required that you use cron if you have to send notifications for the scheduled posts. May I know if the post gets delivered if they are published immediately?
    If yes, it seems to be an unusual issue and needs an investigation on your end. Kindly mail us the issue then at hello at icegram dot com.

    Thread Starter gtaunt

    (@gtaunt)

    Hi,
    Yes, if I publish the post immediately, then it will send out an email immediately. If I schedule a post to publish later, the post will publish but no email will be sent out. Thank you.

    @gtaunt

    I tried this at my end and the notifications went out successfully.
    This needs to be investigated deeply on your end.
    Kindly mail us this issue with the thread link at hello at icegram dot com.

    I have the same problem on my wordpress:
    publish immediately: Mail sent.
    publish on draft: no Mail sent.
    CRON is not an option ??

    What am i supposed to “investigate deeply”?

    @jtschulik

    Kindly mail us the issue at hello at icegram dot com.

Viewing 8 replies - 1 through 8 (of 8 total)
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