Ajax white thumbnails

  • Resolved Carlos Revilla

    (@carlos-revilla)


    6 years, 8 months ago

    Trying to use AJAX pagination I having the problem, that after the second thumbnail screen (first screen is ok), the thumbnail screen is empty, and with a different size thumbnail frame, but without thumbnail.

    After turning off AJAX pagination, everything is normal again and thumbnils shoes in everypage as they should.

    For the time being i’m not using AJAX to avoid the problem.

    Using 4.9.4 and php 7.1

    Regards

    Calos Revilla

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Imagely

    (@imagely)

    @carlos-revilla – Unfortunately, there is not enough information here to make any suggestions. We could start with the generated shortcode for the version of the inserted display that is using Ajax Pagination, there might be a clue there.

    Thanks!

    – Cais.

    Thread Starter Carlos Revilla

    (@carlos-revilla)

    Ok, i think i figured out whta’s going on.

    It seems the problem is related to the gallery url in the browser, which is not updated when click for next page, it get stocked in first page, although the images links are updated. This is why the new thunbnails aren’t loaded as they should be. This only happens using ajax pagination.

    Thankyou for your help.

    Carlos

    Plugin Contributor Imagely

    (@imagely)

    @carlos-revilla – Thanks for the update!

    – Cais.

    Thread Starter Carlos Revilla

    (@carlos-revilla)

    Maybe you misunderstood me. I′m still having the problem. Ajax pagination is not working as it should be, at least for me. I know why, but haven’t been able to fix it.

    Regards

    Carlos

    Plugin Contributor Imagely

    (@imagely)

    @carlos-revilla – Perhaps you could share the URL where you have this display inserted?

    Thanks!

    – Cais.

    Thread Starter Carlos Revilla

    (@carlos-revilla)

    Sure, for example:

    https://expreso.co.cr/alicia/desde-rusia-con-amor/

    Thanks for your help.

    Carlos

    Plugin Contributor Imagely

    (@imagely)

    @carlos-revilla – Have you tried removing the caching from the site (manually) and/or excluding all NextGEN Gallery assets from being cached?

    – Cais.

    Thread Starter Carlos Revilla

    (@carlos-revilla)

    I tried your suggestions but still no luck.

    I found that switching from thumbnails to slideshow, and returning to thunbnails presentatiom updates de url in the browser, showing the thumbnails again.

    So:

    1. This behabior begun after the last updates, before that everything was working just fine.

    2. The problem shows only using ajax pagination.

    Regards

    Carlos Revilla

    Plugin Contributor Imagely

    (@imagely)

    @carlos-revilla – We’re not able to reproduce this issue in testing. Please send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.

    Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.

    Thanks!

    – Cais.

Viewing 9 replies - 1 through 9 (of 9 total)
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