PopUp wp not working

  • Resolved omarifghf

    (@omarifghf)


    7 years ago

    Hi, I’m trying to activate the WordPress Popup and whenever I click active, a message appears saying:

    ” Fatal error: Cannot redeclare class Browser in /home/ksglobal/www2/wp-content/plugins/popups/vendor/cbschuld/browser.php/lib/Browser.php on line 38 ”

    What can I do??

    Thanks,
    Omar

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Damian

    (@timersys)

    It looks like another plugin on your site is not loading that library the right way. Try deactivating all the plugins and activate popups.
    Then activate the plugins one by one until you find the culprit.

    Thread Starter omarifghf

    (@omarifghf)

    If I deactivate all the plugins, would the plugins applied on the website stop working?

    Plugin Author Damian

    (@timersys)

    Yes,
    what I’m saying is to deactivate them temporary until you find the one causing issues.

    Thread Starter omarifghf

    (@omarifghf)

    Alright, I tried that and didn’t work and installed the popup maker which is now working. But before that I updated Worpressd to a new version and now the heading option, next to layout option, appears completely white. Also, when I go to theme setting, the content page turns completely white. What can I do?

    Thank you,
    Omar

    Plugin Author Damian

    (@timersys)

    Hi Omar, I can only help to issues related to Popup plugin, not to wordpress or other plugins.

    Thread Starter omarifghf

    (@omarifghf)

    Alright, thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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