Issue when adding Product gallery pics

  • Resolved lootsa

    (@lootsa)


    7 years ago

    Hi everybody,

    I’m using WooCommerce Product Variation Swatches from Emran Ahmed v1.0.13, amazing plugin by the way.

    However, when adding pictures to product gallery to a variant product, the variant choice selection is not working well anymore.

    Let me explain, for any variable product with additional image (pictures gallery) when clicking on a variant option, the image from this variant appeared under the main photo and not at the main photo. So you will have to clic 2 times on the same variant option to see the product photo at the main pic.
    At the end, if the customer clic on different option there is a lag for the pictures show.

    If I don’t add photo to the photo gallery (additional images) I will not have this issue, but you know i need to have different image of my product such as packaging, different angle view etc.

    You can dm me for more details and pictures of the page issue.

    Thanks in advance for your time and support, much appreciated

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Emran Ahmed

    (@emranahmed)

    Hello @lootsa,

    Thank you for using WooCommerce Product Variation Swatches. Could you please provide your site link and tell me which product gallery plugin you are using for variation?

    Thanks again ??

    Thread Starter lootsa

    (@lootsa)

    Hi @emranahmed

    thanks for you prompt reply and support.

    I’m not using any particular plugin for product gallery. please have a look at this page foe example

    https://www.luckyonebijoux.com/boutique/10-collier-pendentif-chance/

    Best,

    Plugin Author Emran Ahmed

    (@emranahmed)

    Your example site asking for login.

    You can Join facebook group to discuss more and quickly.

    Thank you

    Thread Starter lootsa

    (@lootsa)

    Hi,

    yes sorry the website is lock time until we launch it.

    The lock is now off so you should be able to have a look.

    Unfortunately, I have a new issue, the plugin is not working anymore on the mobile phone.

    Hope you can help me because we are supposed to launch the website this week…

    thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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