• Resolved hdsousa

    (@hdsousa)


    Hello,

    I am setting up the Super Socializer ina new website to enable Login/register on the site for commenting and other, but i am having a problem.

    The registration/login is working as i see the user being created in the admin, and i get the email asking to create a password. But WordPress is pushing a auto logout immediately after the login, meaning that the user cannot stay logged in for a second.

    The redirection is to this url:
    https://pequenasmemorias.com/site/wp-login.php?loggedout=true&hum=1

    Can anyone give me some light on this?

    Regards,
    Hugo

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi Hugo,

    We are unable to reproduce this scenario at our end. You would like to try keeping only our plugin active just to check if that makes any difference.

    Thread Starter hdsousa

    (@hdsousa)

    Hi Heateor, did you checked in my webpage, with the links i provided? I believe that is is related to the Links and how the request is made to facebook.

    I can see that the Auth with Facebook happens as a new user is registered in the system, all data is correctly filled in in the DB, but for some reason WordPress logs out the user immediately. If i follow the recover password link, and get a new pass, and i am able to join using user and Pass.

    Anyway i have installed another social login plugin,and it works without any issue, so the problem is with Socializer. I will debug a little bit how the call to facebook, and the return is made with the other plugin, and will try to replicate with Socializer.

    If i manage to understand the reason, i will leave here the solution … if not, well i will go with the other plugin …

    Hugo

    Thread Starter hdsousa

    (@hdsousa)

    Hi again,

    Not able to understand the reason why the plugin is behaving like this.
    Site is on: https://pequenasmemorias.com/site/
    I have followed all the steps on the help/guide. I see the users being registered, meaning that APP id and App secret are working. The problem is that when the Login/Register process ends, the Site is automatically logging out the user!

    The call to APP Facebook, is with this url:
    https://pequenasmemorias.com/site?SuperSocializerAuth=Facebook&super_socializer_redirect_to=https%3A%2F%2Fpequenasmemorias.com%2Fsite%2F6763-2% There is no “/” after the Domain dir “site”, but i did tried addint the “/”, and some other variations, to see if this was the cause for the error …

    Hugo

    Plugin Author Heateor Support

    (@heateor)

    Same response – “You would like to try keeping only our plugin active just to check if that makes any difference.”

    You would like to try keeping only our plugin active just to check if that makes any difference.

    Plugin makes the request in the same way at all the websites and it’s working. That’s why we suggested to keep only our plugin active for a while. You can see the working demo at following link:
    https://super-socializer-wordpress.heateor.com

    Thread Starter hdsousa

    (@hdsousa)

    Well .. many thanks for the great support!

    By the way the working demo, does not have a directory configuration as i have
    The plugin is making the request in this way:

    Webpage: https://super-socializer-wordpress.heateor.com
    Request: https://super-socializer-wordpress.heateor.com/?SuperSocializerAuth=Facebook

    On my case:
    Webpage: https://pequenasmemoras.com/site
    Request: https://pequenasmemorias.com/site?SuperSocializerAuth=Facebook

    As you can see there is a difference. in your demo site the request adds a “/” at the end, on my case, it dosent …

    But ok! Many thanks!

    • This reply was modified 6 years, 11 months ago by hdsousa.
    Plugin Author Heateor Support

    (@heateor)

    If you check the step 9.2 https://support.heateor.com/how-to-get-facebook-app-id/, you will notice that it says to append /?SuperSocializerAuth=Facebook to the homepage url. You have appended (Note the / at the beginning) ?SuperSocializerAuth=Facebook, it seems.

    Thread Starter hdsousa

    (@hdsousa)

    Hi again,

    Well unfortunately it seems that you are not spending much time on a support request. That configuration that you are referring too in on Developers Facebook (and by the way it was correct), as the problem is not the return from Facebook, but the original link that is attached to the Facebook icon in the webpage. It is the original link in the website that is not appending the “/” and the call to facebook is made without it.

    But … forget! I will use another plugin to make the Social Login, as unfortunately … this one, and the support of it, will not work …

    Now i will mark the ticket as resolved! Gonna make my rating! Thanks

    Plugin Author Heateor Support

    (@heateor)

    If you drop an email at support[at]heateor[dot]com, we would be able to analyze the situation in detail.

Viewing 8 replies - 1 through 8 (of 8 total)
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