Database backup not sending

  • Hi there,

    At the moment iThemes Security won’t send database backups of my site. Every time I manually do this, it says:

    “Error while sending Database Backup notification at March 16, 2018 10:41: Could not instantiate mail function.”

    Any ideas on how to fix this?

    Cheers,

    Macca

Viewing 3 replies - 1 through 3 (of 3 total)

  • I am having the same issue. I installed ithemes security today and all is well except for the Database-backup. I am getting the following error messages:

    Database Backup notification at March 24, 2018 1:50 am: Could not instantiate mail function.

    i installed a Check Mail plugin and it shows that WordPress is sending emails fine.

    Can anyone suggest how i can rectify this problem?

    Thanks,
    Don

    I’m finding that I can run a one-off manual Database backup, and that reaches email just fine. But yes, like the two above posts, I’m seeing that my 3-day regular email backup stopped around about 11th April, after being in use quite successfully for previous 6 months (every 3 days, as scheduled). Tried disable/enable, and tried to change settings to say every 2 days (anything just to rattle the saved settings)…. No joy yet.

    running Version 6.9.2 of iThemes Security Plug-in.

    Gary

    Gary,

    Try and add the following line to the wp-config.php file (if it does not already exist):

    define('ITSEC_USE_CRON', true);

    It may take some days before seeing any results. So be patient ??

    • This reply was modified 6 years, 7 months ago by nlpro.
Viewing 3 replies - 1 through 3 (of 3 total)
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