• Hi,

    I have a problem regarding my express checkout, everything seems right, but it says that i have an invalid payment method, and if i didnt enable checkout review, it shows this error: “10413 – The totals of the cart item amounts do not match order amounts.”

    How do i fix it?

    Really need it to be fixed asap. I’ve also sent a ticket, here is my ticket number: #250141

    Thank You!

    • This topic was modified 6 years, 11 months ago by kenji8551.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @kenji8551, Please check your ticket, you are replied there.
    Thanks!

    I’m having the same problem … how was it solved?

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @emersonandree, For the other user it was a potential conflict coming from one of their installed plugins. So as basic step of debugging the issue , I would go by deactivating extra plugins and see if that goes well? Then enable them one by one to catch the culprit.
    Please try that and let me know what you got.
    Thanks!

    I solved using your solution. the problem and now he refuses my cards … is there any config yet I need to do?

    Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @emersonandree, so what error you are getting and which gateway? are you working on sandbox mode? If so then can you provide your site URL so that I can have a look and see whats going on there?

    in the sandbox everything worked, then put into production and paypal rejects my cards … I got in touch with paypal and according to them the problem and with their gatway .. they asked me to 10 days to correct

    I have same problem.
    It works fine in sandbox mode but after change to LIVE mode the customer can not pay.

    Plugin Contributor angelleye

    (@angelleye)

    @evitcepsrep, are you getting the 10413 error or something else? Do you have logging enabled so we can review the log file?

Viewing 8 replies - 1 through 8 (of 8 total)
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