single product page is not displaying

  • Resolved phoenix2000

    (@phoenix2000)


    6 years, 11 months ago

    Hi, i have a problem displaying the single products, the main cataloque page is looking oke but when i click on a single product, the page is loading but stays blank.

    – I have set pretty permalinks to yes
    – I use “kunstwerk” as a permalink base
    – I have saved permalinks twice in settings/permalinks

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hello phoenix2000,

    Could you provide more details as to which Product page Type are you using and what have you set as the layout on the Product Page Tab?

    Best regards,

    Thread Starter phoenix2000

    (@phoenix2000)

    Hi,

    The product page type in the Premium options is “Tabbed Product Page”.
    I’ve set the selected layout “add Tabs” on the product Page tab.

    Regards

    Hello phoenix2000,

    Were the Product pages visible earlier or you could never see them since the beginning?Do you remember making any changes that might have caused this?
    Could you try flushing your permalinks once.
    Also, could you send us a screenshot of the SEO settings that you have?

    Best regards,

    Thread Starter phoenix2000

    (@phoenix2000)

    Hi, yes, the products where visible before, i can remember i did something with the pretty permalinks in the premium setting and a filter setting in the basic settings.

    I have flushed the permalinks again with no success….

    I have send the SEO setting to: [email protected]

    Regards,

    Thread Starter phoenix2000

    (@phoenix2000)

    I can give you admin rights of the website if that’s easier for you, just let me know in which way i can send it to you.

    regards,

    Hi phoenix2000,

    Sure, you can send us the info at [email protected] (just make sure to reference this thread when you do).

    Thread Starter phoenix2000

    (@phoenix2000)

    Hi,

    I’ve send the info….

    Thread Starter phoenix2000

    (@phoenix2000)

    Any news?

    Plugin Author Rustaurius

    (@rustaurius)

    Hi Pheonix,

    Would you be able to re-send the email? It should have been answered within 24 hours of us receiving it. Sorry that it slipped through the cracks or got caught in the spam filter.

    Thread Starter phoenix2000

    (@phoenix2000)

    Hi,

    I’ve send the info again to [email protected]

    Regards,

Viewing 10 replies - 1 through 10 (of 10 total)
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