• Resolved cameeyeopen

    (@cameeyeopen)


    Hi! I’ve been using your plugin for quite a long time now. I noticed that this plugin hasn’t been updated for 7 months and that I think, is the reason why I came across an error on my WordPress site.

    The error occurs when a user clicks the send button on the contact form (Contact Form 7) and cause the forever loading icon, I can recieve emails but it’s not appearing on the Google sheet neither is redirecting to my thank-you page.

    I tried checking the google developers tool to see the Javascript error (as said by the author of CF7) and there I found the error saying “https://example.com/wp-json/contact-form-7/v1/contact-forms/1401/feedback Error 500 Internal Server Error”, so I restarted the server for several times but it didn’t work. I tried disabling other plugins except for this plugin and CF7, but the error still exists.

    Lastly, I checked the error log and there I found that this plugin is the culprit. I really like this plugin, it’s really a big help to me so please, kindly update this plugin and resolve the issue

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Author westerndeal

    (@westerndeal)

    Hi @cameeyeopen,

    Thanks for using our plugin.

    Can you send your error log that shows the log for CF7 Google sheet ? That would be helpful for us.

    We would be updating the plugin soon.

Viewing 1 replies (of 1 total)
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