Provided redirect URL is not allowed for this client application.

  • Hi,
    When I click on the login button on the single sign on page I’ve created via the Wild Apricot plugin for WordPress, I go to a Wild Apricot page with the organization name, but without username and password fields. There is a red error message that says “An error has occured. Please try again later. If the problem persists, contact Admin. Information for administrator: Provided redirect URL is not allowed for this client application.”

    The redirect URL I used (and the domain is entered in the trusted domain textfield in Wild Apricot) is the URL of our WordPress site where the single sign on is hosted.
    Thank you,
    L Francklyn

    The page I need help with: [log in to see the link]

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  • David W

    (@developcents)

    This recently cropped up on a system that I manage for a client as well, with the same exact error message. The client first emailed me about the problem today.

    The only changes on the site are that we just migrated the website OFF of GoDaddy onto our own web hosting infrastructure, and we migrated the website to use SSL. Other than that, nothing has changed (other than keeping WordPress code and 3rd party plugins, like Wild Apricot Login, up-to-date.

    I’m digging into the issue, and will reply if I make progress.

    This is what is showing up in the error log:
    wa_integration_oauth2_error: Unable to get OAuth2 token.

    David W

    (@developcents)

    Our issue is resolved, and I’m guessing that our solution will help you. The issue on our end was that, after we moved the website over to use SSL by default (https://our-domain.com instead of https://our-domain.com), whenever users clicked on “Login”, Wild Apricot wouldn’t accept the referring URL, because “https://” is a different URL than “https://”.

    I had to edit our settings inside Wild Apricot admin dashboard (Settings -> Security -> Authorized Applications -> “WordPress” (the name of our application) -> and then scroll to the very bottom and enter in https://our-domain.com into the text area for the Trusted redirect domains.

Viewing 2 replies - 1 through 2 (of 2 total)
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