• Resolved tfolkman

    (@tfolkman)


    Hello, I am having trouble connecting to my IMAP server (the SMTP server is working fine). Any help appreciated!

    I use Dovecot on port 993, and I checked that it is working with TLS:

    openssl s_client -connect myserver.com:993
    CONNECTED(00000003)
    depth=2 O = Digital Signature Trust Co., CN = DST Root CA X3
    verify return:1
    depth=1 C = US, O = Let's Encrypt, CN = Let's Encrypt Authority X3
    verify return:1
    depth=0 CN = myserver.com
    verify return:1
    ---
    Certificate chain
    0 s:/CN=myserver.com
    i:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
    1 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
    i:/O=Digital Signature Trust Co./CN=DST Root CA X3
    ---
    Server certificate
    -----BEGIN CERTIFICATE-----
    ...
    -----END CERTIFICATE-----
    subject=/CN=myserver.com
    issuer=/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
    ---
    No client certificate CA names sent
    Peer signing digest: SHA512
    Server Temp Key: ECDH, P-384, 384 bits
    ---
    SSL handshake has read 3177 bytes and written 334 bytes
    Verification: OK
    ---
    New, TLSv1.2, Cipher is ECDHE-RSA-AES128-GCM-SHA256
    Server public key is 2048 bit
    Secure Renegotiation IS supported
    Compression: NONE
    Expansion: NONE
    No ALPN negotiated
    SSL-Session:
    Protocol : TLSv1.2
    Cipher : ECDHE-RSA-AES128-GCM-SHA256
    Session-ID: CD02D04A17D9708940E0EBF7CEA8179B4475693305DC789B290280984287841C
    Session-ID-ctx: 
    Master-Key: 80F37A6B5233A1386398645BAD916EE53DFDF6D74F3D4A81642A289146A7A4956601DB6492FB902AE97B10D04E98EEB2
    PSK identity: None
    PSK identity hint: None
    SRP username: None
    TLS session ticket lifetime hint: 7200 (seconds)
    TLS session ticket:
    ...
    
    Start Time: 1523482600
    Timeout : 7200 (sec)
    Verify return code: 0 (ok)
    Extended master secret: yes
    ---
    * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready.

    I have also double-checked my login credentials by logging in to webmail using the same username and password.

    On the “mailbox settings” page, I selected:
    Port: 993
    Protocol: IMAP
    Secure Setting: TLS
    Use Secure Authentication: Yes

    Here is the diagnostic output from the plugin’s main page:

    System Properties		 
    WP Mailster Free: 	1.5.8 BUILD 116 	 
    Date: 	March 2018 	 
    Operating System: 	Linux myhost 4.15.7-x86_64-linode102 #1 SMP Wed Feb 28 16:39:31 UTC 2018 x86_64 	 
    PHP version: 	7.0.27-0+deb9u1 	 
    Max. Execution Time: 	30 	 
    Memory Limit: 	256M (10 MB) 	 
    parse_ini_file: 	OK 	 
    PHP Disabled Functions: 	, pcntl_alarm, pcntl_exec, pcntl_fork, pcntl_get_last_error, pcntl_getpriority, pcntl_setpriority, pcntl_signal, pcntl_signal_dispatch, pcntl_sigprocmask, pcntl_sigtimedwait, pcntl_sigwaitinfo, pcntl_strerror, pcntl_wait, pcntl_waitpid, pcntl_wexitstatus, pcntl_wifcontinued, pcntl_wifexited, pcntl_wifsignaled, pcntl_wifstopped, pcntl_wstopsig, pcntl_wtermsig 	 
    Database version: 	5.5.5 	 
    	imap_mime_header_decode (Test OK)
    	 
    WordPress version: 	4.9.5 	 
    Site Url: 	https://www.mysite.com 	 
    IMAP: 	Loaded 	 
      	Open mailbox timeout: 20 (Global setting: 60) 	 
      	
    
    Array
    (
        [IMAP c-Client Version] => 2007f
        [SSL Support] => enabled
        [Kerberos Support] => enabled
    )
    
    	 
    OpenSSL: 	Loaded 	 
      	
    
    Array
    (
        [OpenSSL support] => enabled
        [OpenSSL Library Version] => OpenSSL 1.1.0f 25 May 2017
        [OpenSSL Header Version] => OpenSSL 1.1.0f 25 May 2017
        [Openssl default config] => /usr/lib/ssl/openssl.cnf
        [openssl.cafile] => no value
        [openssl.capath] => no value
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