Issue with layout

Hey @edgarkaplan,

does this happen for you as an admin or your users? Are you running a multisite installation?

The widget order is stored on a user by user basis and – by default – the widgets can only be displayed in row 1 or 2 (unless each user re-arranges them).

The Pro version of Ultimate Dashbaord allows you to set a global widget order based on a user of your site/network – https://ultimatedashboard.io/docs/pro/ (at the very bottom)

Hope that helps! ??

Please let me know if you have any further questions.

Best,
David

Hi David,

Thank you for your response.

It happens on every type of account and I am not using a multi-site. To demonstrate my problem I am attaching two screenshots (please note that I blanked out all the information on the widgets myself for privacy purposes):

1) This is what the layout looks like on a 1366×768 resolution – as you can see it works perfect: https://imgur.com/8PxHzzU

2) This is what it looks like on 1920×1080 on my end – as you can see this is not perfect, there are two squares adjacent that I do not want there. https://imgur.com/85YAYnj

The user can drag and drop them into the blank locations as you mentioned above, however it look weird as you can see to have those squares there while the other widgets are displayed in the first two rows.

Could you please help me resolve this problem?

Thanks for all the help!

Hi @edgarkaplan,

I’m afraid to say that this is the default WordPress dashboard widget behavior. WordPress changes the arrangement based on their brakepoints automatically ??

Best,
David

Hi David,

Thank you for your reply. You mentioned previously that the default for your plugin is that the widgets are displayed in row 1 or 2. Is there a way to change this from the current default to match the default WordPress dashboard widget behavior based on breakpoints as you described above?

I’m sure other users would highly benefit from this as well since 1920×1080 resolution is quite popular ??

Thank you for the help!

Hi @edgarkaplan,

I’m not sure if I understand what you mean, sorry for the confusion!

When creating a dashboard widget, you can chose between row 1 and 2 (these are the only options we get, registering a new dashboard widget). That option is not that important because you’ll want to re-arrange the dashboard widgets anyway later on.

You can just drag the widgets around as you like.
But, as mentioned earlier, the order of a widget is stored on a user-basis. That means, if you arrange the dashboard widgets how you want them, another user of your website wouldn’t see them in the same order. That allows every user to arrange dashboard widgets as they like.

With the Pro version of Ultimate Dashboard, you can set a user which widget order should apply to all your users. Meaning, every user would see exact the same dashboard as user x.

Best,
David

Hi David,

Sorry but I believe I still do not understand. My issue is not with the re-arranging widgets, my issue is that in 1920×1080 screen resolution there are two empty slots in rwo 3 and 4 that look ugly. Will the upgrade to pro fix this or does your plugin simply not fill those spaces in 1920×1080 screen resolution no matter which version?

Thank you.

Basically my goal is to not have empty squares. At all. I want all filled, or else I have to look for another solution. Thank you.

Hi @edgarkaplan,

thanks for clarifying! ??

This is also just the WordPress default behaviour. If there are note enough widgets to display, these “empty boxes” appear. This has no relation to Ultimate Dashboard. I’m afraid to say that there’s nothing we can do about it ??

You could create 2 more boxes of course, to fill up that space.

Best,
David

Hi David,

I have created 8 boxes but they still appear in the same two rows and do not display in row 3 or 4. It’s not the number of boxes unfortunately…. the problem is that your plugin only displays them in row 1 and 2, even if there are 8 boxes then 4 can be displayed in each row but you cannot seem to be able to display any in row 3 or 4…. so there is no solution then right?

Thank you.

Please troubleshoot this yourself with 8 widgets on a 1920×1080 screen and you will see what I mean ??

Hi @edgarkaplan,

you can always re-arrange the dashboard widgets to your needs via drag and drop on the dashboard. Just drag the widget by clicking the headline and drop it where you want it to be displayed.

Does that work for you?

Best,
David

Hi David,

Well unfortunately it still creates a bad first image on a 1920×1080 resolution. I don’t want there to be empty spaces like in the images I previously attached. Of course the user can drag and drop…. but it does not look good having two empty rows 3 and 4 on pageload as you can see in the image I attached.

I like the plugin… I just don’t like how it’s not responsive on 1920×1080 resolution and the user has to do all the work themselves. Are you not able to make the plugin responsive to 1920×1080 resolution and do this by itself?

Hi @edgarkaplan,

as mentioned earlier, it’s WordPress’ default behavior that we can register new dasbhaord widgets only in row 1 or 2 by default.

The widget order in WordPress is stored on a user by user basis which means, that even if you re-order the widgets as you like for yourself, another user of your website will still see the widgets in row 1 and 2.

As mentioned in my inital reply to this ticket, it’s a PRO feature to set a global widget order for all your users of your site/multisite network.

Please have a look at this post from the docs at the very bottom where it says global widget order – https://ultimatedashboard.io/docs/pro/

I’m quite surprised about your 1 star review, as I’ve tried to explain this a couple times here.

I hope you consider changing the review, as all this is just the way WordPress works. That’s also why I’ve marked the issue as resolved. If I wasn’t clear enough, I’m always happy to help so pleae let me know if you have any further questions on this.

Best,
David

Hi David,

You have been responsive and explained me things but you were very unhelpful in coming up with any solutions… Your PRO solution wouldn’t help with my problem… and you were trying to tell me that this is just how that is… that is not support lol.

Anyway… to ACTUALLY LEAVE THIS RESOLVED…. Here is the solution to this problem for other users who want to see this and ACTUALLY SOLVE THE PROBLEM:

1) I added the following to the bottom of the functions.php:

add to the bottom of functions.php file:
add_action(“admin_head” , function(){
echo “<style>#dashboard-widgets-wrap .empty-container{display:none}</style>”;
});

2) To solve the columns problem I used this plugin – allows you to set globally 1, 2, 3, 4 column layouts for any screen:
https://www.ads-software.com/plugins/dashboard-columns/

3) The plugin above uses screen options and I did not like leaving the screen options for users to change this individually, and also I noticed a small bug with metaboxes being unchecked and checked (they would not appear), so to solve these problems I used a handy plugin:
https://en-ca.www.ads-software.com/plugins/remove-help-tab-and-screen-option/

Hope this helps anyone who experiences this issue!

David… I changed my review accordingly to what I believe the performance of the plugin is.

But by no means does that reflect your support, I would up my game on that if you want better reviews…

Just to correct minor detail above, this is what you add to the bottom of functions.php:

add_action(“admin_head” , function(){
echo “<style>#dashboard-widgets-wrap .empty-container{display:none}</style>”;
});