• Resolved Derek Cavaliero

    (@cavalierod)


    I just updated to the latest version (v 2.30) and the latest version of the WP Property: Terms add-on and all of my terms/attributes/types under the “Developer” tab have been deleted.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    Hello.

    Please contact us using this form, we will check that on your site – https://www.usabilitydynamics.com/contact-us

    Provide following information
    – which version did you update from?
    – which version of WP do you have?
    – which version of PHP do you have?

    Regards.

    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    Also, can you check if you have any error JS on the Settings page? Try to disable all third party plugins to investigate the issue.

    Thread Starter Derek Cavaliero

    (@cavalierod)

    I am running a very bare bones theme and WP installation.

    The only plugins I have installed are:

    WP Property
    WP Property: Terms
    WP Property: Agents.

    I updated WP Property from 2.2.0.6 -> 2.30

    and

    WP Property: Terms from 1.0.2 -> 1.1.0

    PHP version 7.1.12
    WP version 4.9.5
    MySQL version 5.6.38

    I rolled back to the previous versions and everything seems to be intact. I am not sure about the JS errors on the settings page. I am using this for a beta test on a local server.

    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    We are trying different conditions to be able to replicate the issue but with no luck. Most likely on your local site some JS error and we need to know its name to be able to fix that issue. Will you be able to check again to provide a screenshot of the error? Or provide us some copy of your test db so we could check that? Or at least can you provide your WP-Property configuration which you can download in Settings/Help tab.

    Thread Starter Derek Cavaliero

    (@cavalierod)

    Yep – my apologies I was deregistering and dequeueing all the WPP JS from the front-end since we’re doing a very custom build and I didn’t realize that you use the same front-end scripts inside the WP Admin as well.

    I wrapped a !is_admin check on my dequeue action and we’re good to go.

    Sorry for the confusion!

    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    Thank you for feedback.

    Regards.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Version 2.30 Upgrade Data Loss’ is closed to new replies.