• Resolved Woozy Face

    (@shaady4)


    Well hello there,

    Unfortunately I’m forced to use your plugin, but how to stop the script for:
    wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data

    We don’t want it ??

    Thanks a lot!

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • @shaady4 Are you asking to disable that because you’re seeing an error?

    The issue arises if you’re not actively logged into WordPress.com, a 403 is returned, as the socket is using your WordPress.com session.

    We’re tracking this internally and hope to have a fix very soon.

    In the meantime, you can fix this with one of the following workarounds:

    Hope that helps!

    Thread Starter Woozy Face

    (@shaady4)

    i warn you using this link: https://yoursite.com/wp-admin/admin.php?page=jetpack_modules The site actually exists and is a wp site.. xD

    But I found it, how do you mean secret page… it’s not in the menu…

    i warn you using this link: https://yoursite.com/wp-admin/admin.php?page=jetpack_modules The site actually exists and is a wp site.. xD

    You are so right! I copied that from somewhere else and didn’t update that link accordingly.

    But I found it, how do you mean secret page… it’s not in the menu…

    Right. It’s not in the menu, but you can find it using that link with your site URL. We have a support document that explains this in more detail:

    https://jetpack.com/support/control-jetpacks-modules-on-one-page/

    Hope that helps!

    Thread Starter Woozy Face

    (@shaady4)

    nope it brakes my site….

    @shaady4 When you deactivate Notifications, does that get rid of the error?

    When you say that it breaks your site, can you give me some more details about what’s happening when the site goes down?

    Thanks!

    Just as I clicked Submit, I noticed that your site is running on PHP 7.2.5. Jetpack isn’t fully compatible with that version of PHP yet. We’re tracking this here:

    https://github.com/Automattic/jetpack/issues/8156

    I know it’s less than ideal, but could you ask your host to downgrade your PHP to 7.1 to see if that fixes the problem with the site crashing?

    If so, could you add the details about what you’re seeing to that issue? That will help us to better evaluate what we need to address to make Jetpack fully compatible. Thanks!

    Thread Starter Woozy Face

    (@shaady4)

    no I can’t ask my host to downgrade I can do it myself XD.. but php 7.1 is a little slower right?

    It isn’t likely to make the site noticeably slower. If you’d prefer to keep the latest PHP version installed on your site, you can certainly deactivate Jetpack until we update the plugin to be fully compatible with PHP 7.2.

    Let me know what you decide.

    Thread Starter Woozy Face

    (@shaady4)

    Hm, well it was until I updated to php 7.2… and not a little slow like really slow. But im not able to disable jetpack it will break some needed functions so I’ll keep it like it is and just wait ?? thanks for your time anyway. I’ll keep this support thingy open so you can inform me if something is changed.

Viewing 9 replies - 1 through 9 (of 9 total)
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