Product Short Description no longer appears

  • Resolved gatewaymedia

    (@gatewaymedia)


    6 years, 10 months ago

    The product short descriptions used to appear on my shop page (see link). Somewhere along the way of updating, the descriptions no longer appear. This has happened before after an update, which would uncheck the “Display product tabs” checkbox. But I can no longer find that setting. I have the Woocommerce Customizer plugin installed, but I cannot find the setting there. I deactivated it, but still no luck.

    The page I need help with: [log in to see the link]

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  • Plugin Author SkyVerge

    (@skyverge)

    Hey @gatewaymedia, thanks for reaching out here! I’m afraid the “Display product tabs” is not a setting from our plugin. I’d recommend switching to a default theme, such as Twenty Seventeen or Storefront, to see if your short descriptions appear. If not, then I’d recommend deactivating plugins one by one to see if there’s a conflict on your site, and reach out to the developer of the theme or plugin once you see the short description again.

    Cheers!
    Beka

Viewing 1 replies (of 1 total)
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