editor fail to write in some browsers

  • hi
    I encountered some problem in my site that users who have editor permission cannot write new post in some browsers.
    One cannot write new post in chrome browser, and another one cannot write in IE, returning to main page of the site.
    I guess it might be related to ultimate member plug-in because I updated ultimate member plug-in to version 2.0.15 today. I have to update the plug-in because my site’s login, logout and register page are not functioning.
    Do you have any idea why it is happened?
    thank you

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi there!

    First of all, make sure the problem is not a compatibility issue or an error in a plugin that you’re using. To achieve this, we recommend you to deactivate ALL your current plugins except the one you use for your editors, and switch to a default WordPress theme like Twentyseventeen, then encourage your editors to make changes from different browsers.

    If the problem is solved with this measurements, then definitely the issue resides in a plugin installed on your website, try to discover which one, and find another alternative to perform what that plugin does.

    Please let me know if this approach solves your problem.

Viewing 1 replies (of 1 total)
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