custom shipping method not showing

  • Resolved Alize Pistidda

    (@aromidalmondo)


    6 years, 6 months ago

    First of all, my compliments for your very nice plugin and the easy to change the language.

    I run into a small issue while installing. I have a shipping plugin that automatically creates shipment labels (https://www.ads-software.com/plugins/woocommerce-myparcel/), however that one is not showing up in the front end, at the selection of shipment methods.

    I know I would be very lucky to have it working in one go ?? Would you have any tips or suggestions on how to get this to work as well? Anything is appreciated.

    Best regards Alize

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Diana Burduja

    (@diana_burduja)

    I’ll check this on my test website and get back to you.

    Thread Starter Alize Pistidda

    (@aromidalmondo)

    Thank you very much.

    Plugin Author Diana Burduja

    (@diana_burduja)

    I don’t manage to make the WooCommerce MyParcel plugin to work. At least I don’t see anything new on the checkout page also when the WooCoommerce Multi-Step Checkout plugin is deactivated.

    I’m not sure if it’s related to the technical-maintenance message in their backend, or something else.

    Currently on your site I do see the shipment method. If this looks wrong, maybe it would be helpful to show me with a screenshot how it is supposed to be.

    Thread Starter Alize Pistidda

    (@aromidalmondo)

    I think it is related to the user account you need to have with them when working with the plugin. An order will be automatically shipped with them .

    The shipment method is there, but only if i keep shipment & billing separate, which i would like to combine. Also it shows on the billing page, not on the shipment page, where it should calculate the costs. Besides that it shows, it is not working. When filling in an address the prices and shipping options should appear.

    If you want to check, I can give you access to the back end my test site, there is no customer data there. Can I send you a private message with the login?

    If my problem is too typical for normal support, I understand. I see mollie is working, which is the most important. The shipping is a nice to have for me.

    Plugin Author Diana Burduja

    (@diana_burduja)

    You can contact me at admin at silkypress.com email address.

Viewing 5 replies - 1 through 5 (of 5 total)
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