Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter martin

    (@martinvmartin)

    the first batch of code is how it is on the site and the second batch is my edit – the first photo is the live one and you’re seeing only the top left quarter of the image. why doesn’t it call for the thumb size instead of the 600×600?

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi there,

    This is likely caused by the active theme eStore and possible overrides applied to the theme. You can check for a list of template overrides at the bottom of the WooCommerce > Status page. Here is a link to get the support you need if your theme is up to day and there are no overrides:

    https://www.ads-software.com/support/theme/estore

    Best,

    Thread Starter martin

    (@martinvmartin)

    thanks John – delving into the support page at Elegant Themes shows a lot of people with thumbnail issues… working on it ??

    thanks

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Right on. ??

    I’ll tag this forum as resolved for now, but feel free to open a new one if you have any troubles.

    Best,

Viewing 4 replies - 1 through 4 (of 4 total)
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