Deslecting cookie category doesn’t remove cookies

  • Resolved John Hogan

    (@poegle1987)


    6 years, 6 months ago

    Hi,

    Thanks again for your hard work and pushing out V2 so fast, it looks great!

    I just had a quick test on the cookie categories check boxes before I call it a night. I have ‘Google Analytics’ set as on by default and ‘strictly necessary’ as required; when deselecting Google Analytics and then clicking Agree the cookies remain from GA.

    Not sure If that is how it is meant to be or a bug, but if it is supposed to be that way it may confuse some users. I know to go into the preferences to disable those cookies, but an average user may think deselecting and then agreeing to the policy would remove them but leave the strictly on.

    Thanks in advance,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter John Hogan

    (@poegle1987)

    Hi guys,

    I would hazard a guess that it’s just getting mixed up with the Accept button, that then says yes to those cookies.

    As a quick fix if it’s too much faffing right now, would it be better to just disable the ability to uncheck that tick box? Leave it blue as it is, just not able to remove it. Apparent it is not always an enabled group and add a tool tip to say ‘you can disable these in the preferences section’.

    John

    Plugin Author Fernando Claussen

    (@fclaussen)

    Hi John

    I can get the cookies removed from my tests.

    You can see it working on our site.

    We do have a problem with the “toggle” indicator. But I am pushing a fix for that in the next few minutes.

    Can you clarify?

    Thread Starter John Hogan

    (@poegle1987)

    Hi @fclaussen,

    Sorry I had to step out for a while.

    I had another go and it worked this time; must of been a caching issue my end, sorry.

    All works perfectly for me now, brilliant work.

Viewing 3 replies - 1 through 3 (of 3 total)
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