my site is gone

  • Please please help me i was trying to customize a site (choosing a new theme and designing a new layout) and i had these notices for i think plugins and i just clicked ‘dismiss notice’ and now the site is gone. Whenever you go into it this comes up:

    Please please help

    • This topic was modified 6 years, 9 months ago by abigailhii.
    • This topic was modified 6 years, 9 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter abigailhii

    (@abigailhii)

    I downloaded phpmyadmin but I can’t find the table in it to deactivate plugins?

    Thread Starter abigailhii

    (@abigailhii)

    How do I access the server on FTP? I downloaded Cyberduck and have no idea how to use it either

    Moderator t-p

    (@t-p)

    https://codex.www.ads-software.com/Using_FileZilla

    You can connect SFTP via Cyberduck as follows:
    – Open Cyberduck
    – Click Open Connection
    – Select SFTP
    – Enter the Ip address of the server or domain
    – Enter the port number(default 22)
    – Make sure Anonymous login is not selected
    – Enter ftp username
    – Enter ftp password
    – Click on Connect to access the server

Viewing 5 replies - 1 through 5 (of 5 total)
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