Author pro causing fatal error after update to Genesis 2.6.1

  • Hi There,

    I’m reposting this request as I fixed the initial error, but still receiving a fatal error.

    As soon as I updated my Genesis to 2.6.2 I received the following fatal error that resolved when I deactivated the author pro plugin. Any thoughts?

    Warning: require_once(/home/steph743/public_html/wp-content/plugins/genesis-author-pro1/classes/class.Genesis_Author_Pro_Widget_Output.php): failed to open stream: No such file or directory in /home/steph743/public_html/wp-content/plugins/genesis-author-pro1/plugin.php on line 55

    Fatal error: require_once(): Failed opening required ‘/home/steph743/public_html/wp-content/plugins/genesis-author-pro1/classes/class.Genesis_Author_Pro_Widget_Output.php’ (include_path=’.:/usr/local/php70/pear’) in /home/steph743/public_html/wp-content/plugins/genesis-author-pro1/plugin.php on line 55

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi, @bdrozdowich.

    The fatal error suggests one of the plugin files is missing or corrupt. I recommend:

    1. Backing up your site in full.
    2. Deleting all versions of the plugin using an FTP application. (It’s possible that you have more than one copy of the plugin installed, judging by the directory name of genesis-author-pro1, which is normally just genesis-author-pro.)
    3. Reinstalling Genesis Author Pro via the WordPress admin area if accessible, or via FTP if not.

    Thread Starter bdrozdowich

    (@bdrozdowich)

    ok will do. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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