Thumbnail gallery won’t load since last update

  • Resolved infinitedreams

    (@infinitedreams)


    6 years, 5 months ago

    Hey there, up until your recent updates in the past few weeks everything worked just fine. Now nothing I do seem to help, instead of a thumbnail gallery I see only a loading circle withing a huge white box but nothing ever loads.

    I use the theme Verbosa, and as I said everything worked fine until your updates.

    Thanks in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We need to have a closer look at the described issue.
    Please contact our support team using the following email address:[email protected]
    Also, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks, have a nice day!

    I have the same problem. After the latest update, all of my galleries are broken. Stuck in loading pattern. I tried inserting new galleries but all just stuck in loading. I have latest WordPress.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We are sorry for the inconvenience we have caused you. Could I please ask you to send the link to the page where this issue can be seen?

    Thank you in advance! Have a nice day!

    Hi I have similar problem, gallery won’t open after I click it in gallery group. (example https://mmo.hr/test/vrelovodi-i-parovodi/)

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    It may be a conflict with other Plugins, please deactivate all the Plugins, and see if it works properly. If the Thumbnails are opening after deactivating the Plugins, please activate other plugins one by one, and see which causes the problem.

    Thank you in advance! Have a nice day!

    Thread Starter infinitedreams

    (@infinitedreams)

    That did the trick. Thanks a lot!

    I am having the same problem, its very weird sometimes when i resize the window the thumbnails show up. So it seems like its all loaded its just the loading screen is showing for some reason.

    https://www.japi.ca/2018/6/24/

Viewing 7 replies - 1 through 7 (of 7 total)
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