http to https – can’t access site

Hello, you can contact your host

Hi, I’m trying fixing this in cpanel- is this what I should be doing?

or do you mean to contact support at cpanel?

assuming you added SSL and HTTPS as per below link:
have you access to FTP?
if so, see below link:
https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

you probably just need to make a couple of changes to .htaccess file
and possibly wp-config.php but it’s in the above guidance

it recognizes https://www.millabout.com.au/ but goes to an error page https://www.millabout.com.au/cgi-sys/defaultwebpage.cgi

no, that’s the problem … I didn’t add a ssl certificate, I don’t have one

just changed http to https in the settings in millabout.com.au/wp-admin and was thrown out immediately

I’ve been through the steps on https://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/ but couldnt’ fix it

I have troubles locating the .htaccess file, the search finds it as public_html/.htaccess but then opened every single folder under public-html and can’t locate it

This trouble is probably because I changed http to https without having ssl certificate – it was possible without any warning or info in WP settings, wish there was a warning for people like myself who aren’t web developers …

can this be reversed?

thanks
Nelly

assume you are using FTP

.htaccess is usually amongst the first group of files you get to wherever your wordpress directory is

example: /www.millabout.com.au/web/wordpress

this may help:
https://www.wpbeginner.com/beginners-guide/why-you-cant-find-htaccess-file-on-your-wordpress-site/
https://support.hostgator.com/articles/how-to-edit-your-htaccess-file

Hi

I now added Let’s Encrypt SSL Certificate, via my host Ventraip, and activated it in cPanel.

Sadly, I still can’t see my site or access it via wp-admin

https://millabout.com.au (blank page)

https://millabout.com.au/wp_admin – error message: This millabout.com.au page can’t be found
No webpage was found for the web address: https://millabout.com.au/wp_admin
HTTP ERROR 404

I hope you can assist urgently, please?

Thanks
Nelly

did you attempt to log in?
https://millabout.com.au/wp-login.php
not
https://millabout.com.au/wp-login.php
and amend .htaccess

• This reply was modified 6 years, 5 months ago by Farook Kholwadia.
• This reply was modified 6 years, 5 months ago by Farook Kholwadia.
• This reply was modified 6 years, 5 months ago by Farook Kholwadia.

can’t login, that’s the problem

just now, got the login screen – but then got the site insecure error again

do you know what causes all these issues, can you see from your side?

the only thing I can think of is the .htaccess file needs amending

did you change the path in that file?

hi, yes I think I tried – but not 100% sure ?? I’ve been through so many steps and instructions over the last 2 days …

I was just told by cPanel that it might be a server issue, so trying to work on that with them and the host, Ventraip

hopefully it will be resolved, but if not I’ll try again that – changing the path in .htaccess

can you please point me to instructions?

thanks
Nelly

my web host, Ventraip, say that it’s not a server issue, can you please help with any of this:

“did some more searching and removed the Let’s encrypt cert and the admin page is showing the below.

Fatal error: Call to a member function get() on boolean in /home/millabou/public_html/wp-content/themes/hestia/ti-notifications/ti-about-page/class-themeisle-about-page.php on line 274

Or

Parse error: syntax error, unexpected ‘**’ (T_POW) in /home/millabou/public_html/wp-content/themes/fagri/functions.php on line 5

There definitely seem to be some website issues stopping this one from loading. Mainly surrounding the theme”

I can see your site now so it may be you’ve fixed it or very close.

did you see this?
https://www.ads-software.com/support/topic/fatal-error-2670/

One workaround is to:
disable the theme that’s causing the problem (you can change the folder name and that should do it, usually FTP), it’ll then automatically use the WordPress default theme
then, if it lets you log in, you update WordPress so it’s up to date and revert to your original theme

thanks @judgerookie, yes I’m back up, thank you for your assistance in this.

one thing, the site still shows the insecure icon – even though the SSL Certificate is installed, and I’m unable to change http to https in the settings as this option is greyed out.

do you know why?

have a look at this and see if it helps: https://wpengine.com/support/trouble-editing-home-and-site-url/

thank you! all seems to be ok now