social icons

Good morning –

Thanks for writing to us. That is certainly odd!

Is this happening in all web browsers?

With chrome inspection I get this error

Slow network is detected. See https://www.chromestatus.com/feature/5636954674692096 for more details. Fallback font will be used while loading: https://fonts.gstatic.com/s/ubuntu/v11/4iCs6KVjbNBYlgoKfw72.woff2

It seems well I think the social icons are webfonts and not loaded in 3 seconds as reference https://www.chromestatus.com/feature/5636954674692096 so it seems your site is too slow

• This reply was modified 6 years, 5 months ago by poshstore. Reason: typos

@poshstore –

Could you please start your own thread, as per the Forum Welcome?
https://www.ads-software.com/support/plugin/jetpack#new-post

Thank you!

sorry ? i tried to help @juliparaiso

@lizkarkoski yes

@poshstore thanks =D
Do you know how can i fix this? And, why it’s working fine on the post?

@poshstore –

Apologies! I thought you were trying to report another case.

@juliparaiso –

Can you try rebooting the internet connection and share a speed test result?

I’ve already did this.
And this problem appear on every computer =T
I thought it could be width problem

@lizkarkoski do you know something about this? =T
I’ve already tried everything to fixe it, and nothing works

Hey there! I ran some more tests on your site, and it seems like there’s a connection issue happening that might be one of the cause of our problem.

In fact, while your site is publicly accessible, we cannot access your site’s XML-RPC file:
https://jornaldosertaope.com.br/xmlrpc.php

This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:
XML-RPC server accepts POST requests only.

You can see a working example here:

https://jetpack.me/xmlrpc.php

Since your site returns a 404 error for this page, I would recommend that you check the following:

1) Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP?

2) Do you use any security plugins that may block access to this file? If so, could you try to disable them?

3) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

Let me know what you find out and we’ll take it from there.
Thanks for sorting this out with me!

@erania-pinnera You were right, it was locked, but I’ve unblocked it and the problem continues = T

I give up, I’m going to take that function. Thanks for the help, guys.

Number 4 here talks about xml-rpc connections:

https://jetpack.com/support/getting-started-with-jetpack/troubleshooting-tips/

@lizkarkoski my xml-rpc file it’s ok.
Show the message ‘XML-RPC server accepts POST requests only.’
but the error continues =T