Namespace error [HELP]

  • Resolved pronces

    (@pronces)


    6 years, 5 months ago

    I get this error on my website ” Fatal error: Namespace declaration statement has to be the very first statement or after any declare call in the script in /home/cititecs/public_html/wp-content/plugins/elementor/includes/compatibility.php on line 2″\

    I cant even login to wp-admin on the site. And i dont know anything about code so I dint really understand what this error is saying. My website hosting support said i should contact a support forum or a wordpress developer, so please anyone with that knowledge help me! If you guys can fix this, I will I leave a good review ASAP on trustedsite or something similar; thanks!

    website: cititecsolutions.com

    The page I need help with: [log in to see the link]

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  • Hi, pronces

    At first, access to your server via FTP or SSH then find the plugin Elementor follow this path /home/cititecs/public_html/wp-content/plugins/, change folder elementor to elementor-old

    Then you can log in to the admin dashboard, update the version of WordPress, version of the plugin Elementor, active it after that.

    If the error still happen, try to contact the team develops it.

    https://www.ads-software.com/support/plugin/elementor

    • This reply was modified 6 years, 5 months ago by longnguyen.
    Thread Starter pronces

    (@pronces)

    It worked thank you so much!!!!

Viewing 2 replies - 1 through 2 (of 2 total)
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