• Resolved norris1971

    (@norris1971)


    Hello,

    I would like your help, I used you plugin for 2 months it was working, but now the prices are incorrect in my feed and the feed also is not only show 6 of 200 products. Do any one have the same problem and how do you correct it. I tried everything with finding the problem. I liked this products feed and was thinking to upgrade to PRO, but now, I don’t know. If this problem is only limited to Free version

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi Norris,

    Have you already upgraded to version 3.3.3 and tried the g:price mapping again?

    All the best,
    Eva

    Thread Starter norris1971

    (@norris1971)

    Hello Its updated to the latest version. I did not delete the old feed as yet, I just create a new one and as you see that feed is empty. It was working for a month but now all prices are wrong in hundred of thousands instead of hundreds.

    Thread Starter norris1971

    (@norris1971)

    The original feed is only showing 6 out of 200 products on the price comparison site with correct price, why are these 6 okay and why the others are not?

    Closing this issue now as you have also send multiple request to our support email address. Taking it from there.

    Thread Starter norris1971

    (@norris1971)

    Hello My issue is not resovled.

    Its seem here, it possible to get faster help since, some one might have similar problem and would be able to give some insight into the problem as well as with your help. One I had 2 problems:

    1. The product feed prices were wrongly display in the price platform that I promote my products. I now change it from g:Price > Price in the attributes, before, I had it g:price > Price include VAT Front END. Now the prices change okay after this change it appears.

    2. Second problem, I am seeking help with also all week is why the product feed have all the products when I download the feed. Price are okay and seem to have all the products, but on the price comparison platform, its display on 6 products out of 200. I also manually update the feed. Can I get some Urgent help with this one? I check almost everything even setting. Product Variant in the settings. After refresh, nothing changes and also, it should be because it should update every hour.Can you help me with this

    Hello Norris,

    If there are 200 products in the feed and only 6 showing at the price comparison platform than I assume they have some sort of explanation as to why the rest is disapproved?

    Best,
    Eva

    Thread Starter norris1971

    (@norris1971)

    Hello Eva,

    They are displaying now, but why are some prices not okay. Price for some items are for example 57,69 euro, but it shows 576,00 Euro. What’s make the different on some products?

    I don’t know. I cannot check as the URL you posted above: https://webshop.slo-alarmi.si/wp-content/uploads/woo-product-feed-pro/xml/2e29eb7301490ee9dd173113d1fed59b.xml no longer seems to be in place?

    Thread Starter norris1971

    (@norris1971)

    Hello Eva,

    Thank for your support, I found a solution for now, 1. the variant button in the feed setting was disabled, secondly, I round of the price to the nearest Eur, so, instead of 56,78 euro, I round it off to 57 Euro, the price now seem okay.

Viewing 9 replies - 1 through 9 (of 9 total)
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