Markers not listed

  • Resolved pdparry

    (@pdparry)


    6 years, 8 months ago

    I have a map that had 26 pins in it, but when I go to All Maps > Markers none of them are now listed. Has this been moved to PRO recently?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @pdparry

    Please provide us clarifying screenshot – where exactly you can’t see markers?
    If you want to manage map markers, you should open required map settings and view all markers under the map preview: https://prntscr.com/k39ooq
    Is it list empty in your map settings?

    Thread Starter pdparry

    (@pdparry)

    There were 26 markers…
    https://prnt.sc/k39t28

    Now they’re not list here…
    https://prnt.sc/k39u0u

    or here…
    https://prnt.sc/k39ujm

    Hitting Save Map might bring them back, or not! They’re on the live map at the moment so I don#t want to hit save in case they all get lost.

    Plugin Author supsystic

    (@supsysticcom)

    Based on provided screenshots, I can suggest that you can’t see list of markers when creating a new map. This is correct plugin functioning.
    Markers are showing only for map, where they were created. For the new map you should create it’s own markers or import existing ones in PRO version.

    Thread Starter pdparry

    (@pdparry)

    But this is not a new map. I need to edit the existing markers on an existing map. They aren’t being listed when I edit it.

    Plugin Author supsystic

    (@supsysticcom)

    Please contact us via internal support. We should try to investigate this issue on your website, unfortunately I can’t reproduce it on our testing servers.

    Plugin Author supsystic

    (@supsysticcom)

    Hello, @pdparry

    We didn’t hear any news from you for a while. Let us know, is your problem with markers showing on backend solved now?

    I have the same problem with version 1.9.6. I had to install back version 1.9.1
    Regards
    cocagneolivier

Viewing 7 replies - 1 through 7 (of 7 total)
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