Page Editor Broken – Already Tried Everything Found on Forums

  • I’ve had this issue with a site for about a year now, and I’ve been trying to fix it off and on.
    When I open a page to make content changes the editor is blank, and I can’t switch between the Visual or the Text editors. They’re both completely blank, and I can’t see anything there.

    I CAN make changes if I switch to view Text editor only, in my user profile settings. However that’s not enough. I need to be able to let the client take care of updating content on their own.

    I’ve already tried deactivating all of the plugins, as well as tried changing to a different template, I’ve replace all of the admin files, as well as the wp-includes with fresh from the source versions.

    So far these are the only things that I have found on any forums/help sites at all. And I’m looking for some more ideas.

    Please help!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Right click and inspect the page when the problem is occurring. Do you see any errors in the console?

    Thread Starter zorinasmith

    (@zorinasmith)

    Yes there are a few.

    Loading failed for the <script> with source “https://jdrsol.com/wp-includes/js/tinymce/themes/modern/theme.min.js?wp-mce-4711-20180425”.
    post.php:1
    Loading failed for the <script> with source “https://jdrsol.com/wp-content/plugins/LayerSlider/static/js/tinymce.js?wp-mce-4711-20180425”.
    post.php:1
    Loading failed for the <script> with source “https://jdrsol.com/wp-content/plugins/widgetkit/js/editor.plugin.js?wp-mce-4711-20180425”.
    post.php:1

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Is there an associated error code? Those are the js files for the editor.

    Thread Starter zorinasmith

    (@zorinasmith)

    That’s the only thing showing up in the console. I copy pasted everything that was there.

    Thread Starter zorinasmith

    (@zorinasmith)

    JQMIGRATE: Migrate is installed, version 1.4.1
    jquery-migrate.min.js:2:542
    Loading failed for the <script> with source “https://jdrsol.com/wp-includes/js/tinymce/themes/modern/theme.min.js?wp-mce-4711-20180425”.
    post.php:1
    Loading failed for the <script> with source “https://jdrsol.com/wp-content/plugins/LayerSlider/static/js/tinymce.js?wp-mce-4711-20180425”.
    post.php:1
    Loading failed for the <script> with source “https://jdrsol.com/wp-content/plugins/widgetkit/js/editor.plugin.js?wp-mce-4711-20180425”.
    post.php:1

    Here it is again

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    I get a permission error trying to load those files.

    I can load https://jdrsol.com/wp-includes/js/tinymce/themes/modern/theme.min.js?

    but not

    https://jdrsol.com/wp-includes/js/tinymce/themes/modern/theme.min.js?wp-mce-4711-20180425

    This leads me to believe it’s some sort of security problem on your site, either a plugin or something being done by your host.

    Thread Starter zorinasmith

    (@zorinasmith)

    Do you have any recommendations of something I can try?

    The permissions set on the file are fine, and like I’d said before I’ve already tried deactivating all of the plugins.
    Not sure what I could try next?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Ask your host if they’re using mod_security and if so, to try disabling it.

Viewing 8 replies - 1 through 8 (of 8 total)
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