• Resolved 7xsantosx7

    (@7xsantosx7)


    I am using a theme called Jnews and it has a lightbox function whenever you click on a feature image within a post and it works but when I activate the next-gallery it has stopped working.

    I noticed that when you try to debug the issue you can find a js conflict so maybe (idk) the js from nextgallery overrides the rules from the theme causing this issue.

    My question would be is there a way to avoid this? or
    Is there any way to turn off all the settings from nextgallery that affects images from the theme or posts?

    cause I just want the next gallery to work on galleries, not on all the images.

    I have tried to play with your Other Options settings and one of the websites that I manage has the pro version and still can’t find something that can help.

    the theme that I am using is JNEWS and the test was done in a staging website to find the exact plugin that was causing it.

    • This topic was modified 6 years, 8 months ago by 7xsantosx7.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Imagely

    (@imagely)

    Hi @7xsantosx7!

    Very sorry to hear about the lightbox issue. Have you tried adjusting the lightbox setting under Gallery > Other Options > Lightbox Effects to ‘Only Apply to NextGEN Images’ https://nimb.ws/7yYmZQ

    I hope this helps ??
    Becky

    Thread Starter 7xsantosx7

    (@7xsantosx7)

    Yes, I did try but still…it is causing the same issue.

    As soon as I deactivate nextgen, the issue disappears that’s how after weeks of trying different settings that’s how I isolate the issue.

    I think that since it is a lightbox js related issue could be related with how the js from NexGen is loaded… maybe using defer on that js could help.

    We paid the pro NexGen but if we cant get this resolve this issue we might have to switch…

    I can try to get into the files and disable within the code the js lightbox if I can find the exact location where that is loaded

    Plugin Contributor Imagely

    (@imagely)

    Hey @7xsantosx7

    We want to help you troubleshoot this issue you’re seeing with the Pro Lightbox. Unfortunately, www.ads-software.com doesn’t allow us to address pro support questions here in the free forum. We can only address NextGEN Gallery [Free] questions only. Please submit a support request through your member account here: https://www.imagely.com/account. Because we need to work with you on this through your member support ticket, I am going to mark this thread resolved.

    Thanks!
    -Becky

Viewing 3 replies - 1 through 3 (of 3 total)
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