URGENT – Import from forms override old entries

  • Resolved jaimemm

    (@jaimemm)


    6 years, 4 months ago

    UPI CRM wa not importing a form (contact form 7). I clciked on import old data, and the plugin has reassigned the leads, deleted comments… I need to recover the old data. How do I do that?

    Plase: is urgent

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  • Thread Starter jaimemm

    (@jaimemm)

    From what I`ve seen so far, there might not be a way to recover. In that case, I suggest you implement a way to create backups of data and configuration.

    going through the 10-15 forms I have in the site, only 5 are showing leads, when before I used the Import option there used to be plenty more. This is a real problem. I hope future leads do show in the system.

    Plugin Author Upi

    (@upi)

    hi, sorry about your issue.

    When you import new data form existing forms – it will indeed override.

    we will implement a notice to users to backup database so they can revert back if the import does not work as expected.

    again – sorry for you trouble.

    Uri

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