Formatting lost on mobile devices

  • Resolved Mad Professor

    (@mad-professor)


    6 years, 7 months ago

    All formatting is lost on mobiles and tablets for this site. It looks like a stylesheet corruption to me so I deleted and reinstalled the theme.

    I have also disabled all plugins not in original install just in case one was changing the stylesheet.

    If you could tell me what to do to rectify please.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @mad-professor,

    Thank you for contact us.
    We have checked your website and found that there is a issue in stylesheet. So please delete the current theme and download the new theme again and activate it.

    If you get any issue then feel free to contact us.

    Best Regards

    Thread Starter Mad Professor

    (@mad-professor)

    Thanks, I thought it was a stylesheet issue. I re-downloaded the zip file from your servers, deleted the theme and then reinstalled it.

    It still renders wrong on a mobile and tablet. Please help with any advice!

    Regards,

    Mark

    Thread Starter Mad Professor

    (@mad-professor)

    It was something to do with the Contact Us template.

    When I deactivated the Contact Us template the issue cleared itself. (I still have the contact us form there through a shortcode, there must have been a conflict)

    Thanks,

    Mark

    Hello @mad-professor,

    Thank you for the reply.
    Sorry for the inconvenience.
    We are not providing pro theme support here. WordPress allows only free theme support here.

    Best Regards

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    So true.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 5 replies - 1 through 5 (of 5 total)
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