I can not see all the amazon link builder window

  • Hi (hola)
    I can not see all the amazon link builder window. Its always getting on the top so I can not choose correcty any item. It happens just a few days. If you give me an email adreess I can send to you an image from the screen and you will see it easily.

    I hope your answer soon

    Many thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    Dear @alexisdarias,

    Please update to latest plugin version first and if that doesn’t solve the issue, please answer the following to help us to debug the issue:

    1. Browser version on which you are facing the issue.
    2. Does the issue occur on all browsers or only a specific browser?
    3. PHP version (You can use plugins like display PHP version that display your PHP version on the WordPress dashboard)
    4. WordPress version
    5. PHP error logs
    6. List of plugins installed on your system
    7. Operating System version(OS version).
    8. Browser console log error generated at the time of the error. Steps to get the console logs:

    • Open the Console window in Chrome using Ctrl + Shift + J (or Cmd + Opt + J on Mac) Follow this for reference.
    • check the console log errors at the time of the issue

      • Send us the screenshot of console log as it is by sharing them using any 3rd party image sharing tool.

    9. Web server version(apache/nginx)
    10. List of plugins installed on your system.

    You can also send the same to [email protected]

Viewing 1 replies (of 1 total)
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