Comment emails no longer being sent

  • I’ve always received emails when comments are posted to my website, both for new comments and for those in the moderation queue. A few days ago, this stopped. I see the comments in the dashboard, but I’m no longer notified. How can I troubleshoot this? I installed a plugin called Check Email, and sent a test email to my address, and it works fine. And, no, they’re not being sent to my spam folder.

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  • Hello,
    If you’re not receiving comment notification emails:

    First check to make sure you are the author on the post where the comments are getting added.
    Check the Settings → Discussion page to make sure email notifications are turned on.
    Check the spam/junk folder in your email program to make sure the messages weren’t filed there by mistake.

    This LINK would be Helpful
    LINK

    Thread Starter kirkmc

    (@kirkmc)

    I am the only author on the blog, and articles show my name (in the admin console; I don’t display them on the blog). As for the other two points, I covered them in my question.

    Thanks for the link, but I shouldn’t need a plug-in for a feature that should be working and had been for years.

Viewing 2 replies - 1 through 2 (of 2 total)
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