UM Vulnerable Folders To Malware Uploads

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Hi @newfignewton,

Unfortunately, the version prior to 2.0.22 indeed had a security vulnerability, however, we’ve fixed this issue in the latest version of the plugin. Make sure to update to the latest 2.0.23 version and purge your temp files in Ultimate member -> Dashboard and “Purge Temp” button.

Regards.

Hi @ultimatemembersupport,

I have purged my temp files but stil there is malware in my site.. how to get rid of it?

Regards.

• This reply was modified 6 years, 6 months ago by nicodemus89.

This ^. What was the vulnerability? Where would someone have uploaded malware?

Hi @newfignewton, @cbcbcb, @nicodemus89,

I’m sorry to hear that you have malware issues due to a security vulnerability that we’ve patched earlier. We take this issue very seriously and ask you to submit a new support ticket on our website so we can help you to fix this issue and remove malicious files. Please go to this page on our website and click on “I’ve read the pre-purchase FAQs & want to ask a question”

Thanks.