checkout page

  • Resolved wpbetsy

    (@wpbetsy)


    6 years, 3 months ago

    The checkout page can’t be loaded successfully. “Your order” part just loading and loading.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Disable all plugins but WC.

    Thread Starter wpbetsy

    (@wpbetsy)

    Our site needs all plugins, can’t be disabled. Why WC can’t work?

    Hi @wpbetsy,

    Make sure your WooCommerce pages are set up properly in WooCommerce > Settings > Advanced. If you have any WooCommerce pages missing, go to WooCommerce > Status > Tools and use the page installer tool.

    Also, try to switch your theme to Storefront/Twenty Thirteen, and if it’s still doesn’t work, try disabling all plugins.

    You can read more about plugin and theme conflicts in the documentation here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    @wpbetsy,

    Just noticed you replied a couple of minutes earlier than me ??

    Plugins should be disabled for testing purposes in case there is a plugin which introduces a conflicting to WooCommerce piece of code and therefore breaks some of its functionality. Determining the conflicting plugin and contacting its developers usually does the trick!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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