Partial payment refund issue

  • Resolved Mikey

    (@mikeyhash)


    6 years, 6 months ago

    Hi Subrata,

    First off, I have the latest version installed.

    Situation: Let’s say a customer has 100$ in Wallet and places an order for a product costing 120$.

    If that customer wants a refund for his order, in the Orders dashboard there is only 20$ available for refund. Thus, I cannot refund the 100$ back to the customer’s wallet directly from the Orders dashboard.

    Question: Shouldn’t this work the same way as for refunds of orders paid in FULL by wallet? In this last case, the full amount is available for direct refund in the customer wallet.

    Thank you,
    Mikey

    • This topic was modified 6 years, 6 months ago by Mikey.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Subrata Mal

    (@subratamal)

    @mikeyhash,

    We are working on refund full order amount to the wallet for partial payment.

    Thread Starter Mikey

    (@mikeyhash)

    Thanks, @subratamal.

    I look forward to your wonderful work.

    As a little side matter, can you please help me with a snippet that will disable the Partial Payment checkbox when a specific payment method is selected?

    In my particular case, I want for my customers to NOT have the possibility to partially pay by wallet when choosing the Direct Bank Transfer method.

    I owe you one!

    Plugin Author Subrata Mal

    (@subratamal)

    Please use is_enable_wallet_partial_payment filter to restrict partial payment for any particular payment method.

    Thread Starter Mikey

    (@mikeyhash)

    Thank you for your answer, Subrata.

    Unfortunately, I am not a developer. Can you please help me out with this, I just want for the wallet partial payment to be restricted when BACS (Direct Bank Transfer) is chosen by the customer as payment method.

    I really appreciate it!

    • This reply was modified 6 years, 6 months ago by Mikey.
    Thread Starter Mikey

    (@mikeyhash)

    @subratamal, kind reminder.

    I’m in deep need of the full filter + function snippet.

    Really appreciate your help!

Viewing 5 replies - 1 through 5 (of 5 total)
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