No secondary font being added in the code

  • In our typekit, we have a single custom font selected – and then sans-serif added as the secondary. However, when selected through BB, in the code it only assigns the custom typekit font – it doesn’t also include the secondary, i.e. ‘,sans-serif’. This creates an unfortunate effect that if the font is slow in loading, (and presumably if it were unavailable at the time of call) a SERIF font is being displayed, which looks terrible – even though the default font set for Astra is sans-serif.

    This would not be an issue if ‘,sans-serif’ were being added. What might the reason be for this exclusion in the code?

    To confirm: In the front page of this plugin where you can edit the typekit code, it correctly displays the custom font and the sans-serif. So the typekit is being pulled correctly with both. It just doesn’t apply both in the code itself.

    Thanks

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  • Hi @mw360,

    That’s strange! I have checked with the BB theme and also with BB plugin’s module and it seems like working for me.
    I created the Heading module and applied the font family from the Typekit — Screenshot. As you can see that the font family applied — “Alwyn-New-Web”,Verdana, Arial, sans-serif.
    it’s working with the other module as well. Please let me know if I have missed any other settings.

    Can you please share the site details of yours? So that we can take a closer look and find the exact issue. Can you open up a support ticket from our support – https://wpastra.com/support/submit-a-ticket/

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