Failed to update wpstg_is_staging_site in wpstg2_options Duplicate entry

  • Resolved TiiuK

    (@tiiuk)


    6 years, 6 months ago

    Hello,

    when I create a new staging site it stops at the very end (Step 4, 100%) and spits out a row of error messages in the log:

    
[2:00:45] Preparing Data Step2: Failed to update wpstg_is_staging_site in wpstg2_options Duplicate entry 'wpstg_is_staging_site' for key 'option_name'
[INFO]-[2018/08/23 12:00:47] Preparing Data Step2: Updating row wpstg_is_staging_site in wpstg2_options
[ERROR]-[2018/08/23 12:00:47] Preparing Data Step2: Failed to update wpstg_is_staging_site in wpstg2_options Duplicate entry 'wpstg_is_staging_site' for key 'option_name'
[INFO]-[2018/08/23 12:00:50] Preparing Data Step2: Updating row wpstg_is_staging_site in wpstg2_options
[ERROR]-[2018/08/23 12:00:50] Preparing Data Step2: Failed to update wpstg_is_staging_site in wpstg2_options Duplicate entry 'wpstg_is_staging_site' for key 'option_name'
[INFO]-[2018/08/23 12:00:53] Preparing Data Step2: Updating row wpstg_is_staging_site in wpstg2_options
[ERROR]-[2018/08/23 12:00:53] Preparing Data Step2: Failed to update wpstg_is_staging_site in wpstg2_options Duplicate entry 'wpstg_is_staging_site' for key 'option_name'

    … and so on.

    I tried the “Optimize” setting and installed the Query Monitor plugin but that didn’t make a difference.

    Can you help?

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rene Hermenau

    (@renehermi)

    Hi,

    can you send me the syslog via the send report button? https://take.ms/MEIl5

    Thread Starter TiiuK

    (@tiiuk)

    Hi,
    I don’t see that button, it’s pro-only? Any other possibility? I can’t upgrade at the moment.

    Plugin Author Rene Hermenau

    (@renehermi)

    No, its available in latest wp staging version.

    You can send me a mail to to support [at] wp-staging.com instead

    Hi,

    I had the same issue. If i use send report it says
    Can not send report.
    Please send us a mail to
    [ Redacted, support is not offered via email, Skype, instant messenger, etc. ]

    The error below

    
[ERROR]-[2018/08/30 15:40:04] Preparing Data Step2: Failed to update wpstg_is_staging_site in wpstg1_options Duplicate entry 'wpstg_is_staging_site' for key 'option_name'
[INFO]-[2018/08/30 15:40:06] Preparing Data Step2: Updating row wpstg_is_staging_site in wpstg1_options 
[ERROR]-[2018/08/30 15:40:06] Preparing Data Step2: Failed to update wpstg_is_staging_site in wpstg1_options Duplicate entry 'wpstg_is_staging_site' for key 'option_name'
[INFO]-[2018/08/30 15:40:08] Preparing Data Step2: Updating row wpstg_is_staging_site in wpstg1_options 
[ERROR]-[2018/08/30 15:40:08] Preparing Data Step2: Failed to update wpstg_is_staging_site in wpstg1_options Duplicate entry 'wpstg_is_staging_site' for key 'option_name'
[INFO]-[2018/08/30 15:40:10] Preparing Data Step2: Updating row wpstg_is_staging_site in wpstg1_options
    • This reply was modified 6 years, 6 months ago by Jan Dembowski.
    Plugin Author Rene Hermenau

    (@renehermi)

    @azzyloth Can you send me please the system log to mail support [at] wp-staging.com?

    You find it at wp staging > tools > system info

    @moderator please delete our mail address from user request

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Done.

Viewing 6 replies - 1 through 6 (of 6 total)
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