Dashboard doesn’t load

  • Resolved pauldotmac

    (@pauldotmac)


    6 years, 6 months ago

    Hi,
    I’ve created a duplicate copy of my site and copied it to a new folder to develop a new version of the site from the old pages. I also duplicated and uploaded the mysql database under a new name with new table prefixes. I’ve made the necessary changes in the wp_config file – database name, tables prefix, updated the rewrite rules in the htaccess file, changed all the references in the database from the old url to the new url and I can access the website – the site appears to be working ok, I can access it and navigate through the pages – all is well – the setup seems correct. However, when I try to access the dashboard the login appears to work ok but instead of accessing the dashboard I’m directed to a copy of the site with no ability to edit any of the pages. I don’t get any error messages just a display of the home page with an extra bar along the top – not unlike the wp forum page with the ability to logout in the top right hand corner.
    Any suggestions?
    Thanks
    Paul

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  • Sorry, without a link to the site it is hard to diagnose. Try adding /wp-admin to the end of the url and see if that works.

    Thread Starter pauldotmac

    (@pauldotmac)

    [RESOLVED] I’d mentioned that I had changed the tables’ prefix. The site is for a symposium that happens every 2 years; so last year’s prefix was 2017_ and next year’s prefix (for the new site) will be 2019_. There are several fields in the 2019_options and 2019_metadata tables that made cross reference to 2017_* fields or data. I simply went through them one by one and changed 2017_ to 2019_ and the dashboard now loads. Strange that on all the sites I visited to resolve the problem none mentioned about table prefix changes – although https://www.elegantthemes.com/blog/tips-tricks/locked-out-of-wordpress-4-solutions-when-you-cant-access-wp-admin did, when talking about the structure of the user_meta table state “meta_key — Here, write wp_capabilities”, wp_ is the normal prefix for wordpress tables – it was this that set me think about the table prefix. If, like me, you change it then there are consequences.

Viewing 2 replies - 1 through 2 (of 2 total)
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